Tunnel Operator

El Car Wash; Town of Florida (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health benefits

Vision and dental coverage

401(k) with match

Paid time off

Parental leave

Tuition reimbursement

Pet insurance

Mental health days

On-the-job training

Free car washes

Job summary

El Car Wash is seeking a Tunnel Operator to manage the wash line, guide vehicles with precision, and maintain a fast, safe, high- energy environment for every guest. You will greet customers, perform quick safety checks, and monitor tunnel systems to keep operations flowing smoothly.

Ideal candidates stay focused in a loud setting, communicate clearly, and work well with the team across Site Operations. This frontline hourly role offers growth and benefits.

Qualifications

• Dependable attendance and punctuality for every shift.
• Ability to stay focused in a loud, fast-moving setting.
• Strong situational awareness to spot issues early.
• Clear, concise verbal communication with customers.
• Stamina to lift and be active throughout shifts.
• Willingness to work outdoors in all weather.
• Flexible weekend and holiday availability.
• Open to feedback and steady performance improvement.
• Automotive or equipment operation experience is a plus.

Responsibilities

• Command the tunnel and guide vehicles with precision and safety.
• Welcome customers with energy and clear instructions.
• Perform quick checks to ensure windows up and sunroofs closed.
• Make fast, informed judgments to keep operations smooth.
• Operate tunnel systems and monitor safety controls.
• Stay proactive to identify hazards and keep areas tidy.
• Collaborate with teammates and leadership for high-speed operations.

Skills

Reliable attendance

Focus under pressure

Situational awareness

Clear verbal instructions

Physical stamina

Outdoor weather readiness

Weekend availability

Open to feedback

Automotive/equipment experience

Job description

THE ROLE

At El Car Wash, the tunnel is where the magic happens — and you're the one making it run smooth, fast, and safe. As a Tunnel Operator, you control the wash line flow, guide every vehicle in perfectly, and bring the energy that makes our experience unforgettable.

Level: Frontline | Hourly

Department: Site Operations

What You'll Own

• Command the tunnel - Take charge of wash line flow — safely and efficiently guiding vehicles in with precision and confidence every time.
• Set the energy - Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit.
• Catch it early - Perform quick but critical checks — windows up, sunroofs closed, truck beds clear. You catch the small things that prevent big problems.
• Make judgment calls fast - In a fast-moving environment, you think on your feet and act decisively to keep the tunnel safe and moving.
• Operate and monitor - Run tunnel systems and controls to keep everything moving at peak performance and safety.
• Stay proactive - Identify hazards before they impact anyone and keep the tunnel area clean and organized throughout your shift.
• Win with the team - Work closely with teammates and leadership to maintain a smooth, high-speed operation — you're a key part of the machine.

Qualifications

WHAT YOU BRING

• Reliable attendance — this role cannot go unstaffed; you show up, every time
• Ability to stay intensely focused in a loud, fast-moving environment for a full shift
• Strong situational awareness — you catch issues before they rise.
• Comfortable giving clear, quick verbal instructions to customers under pressure
• Able to lift 40+ lbs; stays physically active throughout the shift
• Comfortable working in wet, humid, outdoor conditions in all weather
• Flexible availability including weekends and holidays
• Open to constructive feedback — you receive it well and adjust
• Automotive, manufacturing, or equipment operation experience is a plus

How You Show Up — Ecw Competencies

• Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards.
• Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
• Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed.
• Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly.
• Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment.
• Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately.

Why El Car Wash

Fast-growing, high-energy, and customer-obsessed — El Car Wash is where your focus, speed, and safety instincts make a real difference every single shift.

What You'll Get

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes