TSM System Specialist (USCG OPC Shipbuilding)

thorsolutionsllc; Mobile (AL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

401(k) with employer match

TRICARE Coverage

Dental Insurance

Vision Insurance

FSAs

Job summary

THOR Solutions, LLC is actively seeking a highly motivated Technical Support Management (TSM) System Deficiency Records Management Support Specialist to support the US Coast Guard OPC Resident Inspection Office in Mobile, AL.

Ideal candidate holds a Bachelor’s degree with 6+ years in shipbuilding, Security+ certified, and proficient in TSM/ETC and Microsoft Office. Onsite work at the USCG Shipyard facility is required; up to 10% travel anticipated.

Qualifications

• Bachelor’s degree is required.
• Six (6) years of relevant experience in a shipbuilding environment.
• Proficient in the Government TSM system and the ETC tool.
• Security+ certification is required.

Responsibilities

• Provide OPCRIO, USN INSURV, and shipbuilder personnel with access and training on the TSM System and ETC tool.
• Support tracking deficiency records and related processes (surveillance, test witnessing, CARs, trial cards, and project management records).
• Develop and maintain ship-unique data for OPCRIO deficiency input into the ETC tool and TSM system.
• Assist OPCRIO personnel in maintaining and updating the status of deficiency records from creation through closure in the ETC tool and TSM system.
• Assist OPCRIO in the preparation of technical briefings, assessments, audits, and milestone reviews.
• Utilize available programs, tools, and data sources to assist in preparation of weekly program management and metric reports.

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s degree

Tools

TSM System

ETC tool

Microsoft Office

Job description

THOR Solutionsis activelyseekinga highly motivatedTechnical Support Management (TSM) System Deficiency Records ManagementSupport Specialistto supporttheUnited States Coast Guard (USCG)Offshore Patrol Cutter (OPC) Resident Inspection Office (RIO) inMobile, AL.

This position is associated with an upcoming contract that THOR is pursuing. We are conducting preliminary, “contingent”hiring forroles associated with this contract. The work start is dependent upon THOR being awarded this contract.

Typical Responsibilities:

• Provide OPCRIO, USN Board of Inspection and Survey (INSURV), and shipbuilder personnel with access and training on, andutilizationsupport of the TSM System and Electronic Trial Card (ETC) tool asrequired.
• Support tracking deficiency records and processesincluding butnot limited to: Surveillance (Product Verification/Procedure Review), Test Witnessing, Compartment Completion Inspection, Corrective Action Requests (CARs), Trial Cards, and Project Management records.
• Develop andmaintain shipunique data and database for OPCRIOdeficiency record input into the ETC tool and TSM system.
• Assist OPCRIOpersonnel inmaintainingand updating the status of deficiency records from creation through closure in the ETC tool and TSM system.
• Assist OPCRIOin the preparation of technical briefings, assessments,audits,and milestone reviews.
• Utilize available programs, tools, and data sources;assistin the preparation of weekly program management reports, program technical and financial metric status reports, and other reports.
• Provide trial card status reports, through metrics, and progress the correction of deficiencies post-trials;in support of dock side and at-sea portions of trials.
• Maintain the ability to provide ETC creation during pre-trial production inspection and test cycles.
• Maintain the ability to transfer current cutter ETC tool pre-trial deficiencies, Quality CARs, and prior cutter(s) rollover trial card data into the TSM system.
• Assist OPCRIOand INSURV personnel with the creation of new trial cards using the ETC tool.
• Assist OPCRIOpersonnel with pre-screening and screening activities before, during and post trials.
• Assist OPCRIOwith the tracking, defect coding, and other applicable technicalassistanceon all trial cards from the ETC tool creation, through closure in the TSM system.
• Maintain a deployable mini-local area network and surge support for sea trials consisting of twenty (20) laptops and associated network infrastructure to support dock side and at-sea portions of trials to record deficiencies in the TSM system.
• Respond to USN INSURV trial card database requests pre, during, and post trials.
• Attend meetings in relation to assigned tasks by the COR.

Location

Primarily onsite at USCG Shipyard Facility in Mobile, AL.

Travel

Up to 10%travelisanticipated.

Typical Physical Requirements

Mix of desk/computer work in an office environment and periodic visits to waterfront/shipboard environments. Mayinvolverepetitive motion, traversing shipboard environments (e.g., confined spaces, ladders, hatches) or vision.

Eligibility for a SECRET Security Clearance is Required

This position requires eligibility for a Secret security clearance, to be obtained afterhire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position.

Required Knowledge,Skills,and Abilities:

• Bachelor’s degree.
• Six (6) years ofrelevantexperience in a shipbuilding environment.
• CompTIASecurity+ certification.
• Proficient inthe use of the Government TSM system and the ETC tool.
• Knowledge of ship construction deficiency records management processes.
• Proficient with the Microsoft Office suite including Word, Excel, PowerPoint, SharePoint, and Outlook, as well as other software/tools provided on the Coast Guard Standard Workstation.
• Strong communicationand interpersonal skills.

Benefit Offerings:

• Paid Time Off (accrued)
• Paid Holidays
• 401(k) with employer match and Traditional/Roth options
• Medical Insurance (3 plan options)
• TRICARE Supplemental Coverage for TRICARE-eligible individuals
• Dental Insurance (2 plan options)
• Vision Insurance Plan (2 plan options)
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Commuter/Transit Benefits
• Basic Life/AD&D Insurance for employee
• Additional Life Insurance options for employee + family
• Short-Term and Long-Term Disability Insurance
• Pet Benefits
• Legal Plan
• ID Theft Protection Plan
• Employee Assistant Plan and Work-Life Program
• Voluntary Leave Transfer Program
• Tuition Reimbursement Program
• Employee Referral Program

Please be aware that many of our positions require an existing security clearance or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants to cleared positions who lack clearance eligibility will not be considered.

Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation’s most complex military, public sector and industry challenges.

THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities

THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment.

If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at [e-mail] or [phone].