TSG Support Technician with Driving

Expedite Technology Solutions; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in technology solutions is looking for a support technician to assist users with computer-related issues and provide technology support. The role requires travel to various locations and the ability to work different shifts. Candidates should have an Associate's Degree in Computer Science and A+ certification.

Qualifications

• A+ certification required.
• Proficient in Microsoft Office suite.

Responsibilities

• Provides support activities in an assigned area.
• Performs equipment exchange and records inventory controls.
• Trains users on supported software and hardware.

Skills

Communication

Problem Solving

Decision Making

Organization

Detail Orientation

Education

Associate's Degree in Computer Science

Bachelor's Degree in Computer Science

Tools

Microsoft Office Access

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Duration: 0-12 month(s)

Description/Comment:

1. Provides support activities in an assigned area.
2. Performs equipment exchange and records inventory controls, software installations and program updates, troubleshooting, and problem resolution on computer and telecommunication systems.
3. Trains users on supported software and hardware, understanding technology from both a user and technical perspective.
4. Assists users in resolving computer-related problems such as inoperative hardware or software.
5. Travel is required using personal vehicle to provide technology support for customers and support *** Core Technology solutions, *** Small Package, Freight, and SCS locations, to support *** technology infrastructure.
6. Willing to work various shifts, including weekends as needed for vacation coverage or planned upgrades.

Qualifications:

• Associate's Degree in Computer Science required; Bachelor's preferred.
• A+ certification required.
• Proficient/Advanced skills in Microsoft Office Access, Word, Excel, and Outlook.
• Strong communication, problem-solving, and decision-making skills.
• Ability to work with minimal supervision, highly organized, and detail-oriented.
• Ability to prioritize daily tasks.

Additional Job Details:

Please ensure salary is at the low end of ***.

Shift Hours: 10 PM to 6:30 AM