TSA Administrative and Law Enforcement Careers

TSA Hiring Service; St. Marys (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Transportation Security Administration seeks an experienced Program Assistant to provide administrative and program support to managers and staff. The role involves coordinating daily office activities, preparing reports, and maintaining records with attention to accuracy and deadlines.

You will assist with finance, HR, scheduling, payroll, and special projects, while monitoring metrics and ensuring compliance with procedures. Expect office-based duties and occasional travel as needed.

Qualifications

• Experience providing administrative or program support in a busy office.
• Ability to prepare reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines and performance information.
• Ability to research information in files, databases, and electronic systems.
• Experience with payroll, timekeeping, or scheduling functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports and files.
• Prepare correspondence, meeting materials, reports and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, HR, scheduling, payroll, or other assigned areas.
• Monitor program metrics and identify incomplete or inconsistent information.
• Research files, records, policies and electronic systems.
• Support implementation of new office procedures and systems.
• Communicate with employees, managers and external contacts.
• Review administrative work for accuracy and compliance.

Skills

Organization

Attention to detail

Written and verbal communication

Data entry and basic analysis

Microsoft Office

Records management

Calendar and deadline coordination

Customer service

Discretion with sensitive information

Tools

Microsoft Office

Job description

Position Details

Location: St Thomas, VI

Employer: Transportation Security Administration, Department of Homeland Security

Pay: $21.56 – $35.94 per year

Pay Band: SV-F

Appointment Type: Fulltime

Do not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.

What You May Do

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Experience Requirements

Applicants generally need specialized experience at the level stated in the official announcement. Relevant experience may include:

• Providing administrative or program support in a busy office
• Preparing reports, correspondence, spreadsheets, or presentations
• Tracking deadlines, assignments, records, or performance information
• Researching information in files, databases, and electronic systems
• Monitoring program metrics and identifying discrepancies
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions
• Making recommendations based on administrative findings or reports
• Using office software to organize information and support multiple assignments

The type and amount of required experience vary by pay band and assignment. Applicants should ensure that their resume clearly demonstrates the specialized experience listed in the active vacancy.

Education Requirements

A specific college degree may not be required when qualification is based entirely on specialized experience. If the announcement permits education to satisfy any part of the qualification requirement, applicants may need to provide transcripts from an accredited institution.

Use the exact education and experience requirements from the official vacancy rather than adding a general degree requirement.

Skills That Can Help You Succeed

• Organization and attention to detail
• Written and verbal communication
• Data entry, tracking, and basic analysis
• Microsoft Office or comparable workplace software
• Records and document management
• Calendar, meeting, and deadline coordination
• Customer service and professional communication
• Ability to manage several assignments without losing accuracy
• Discretion when handling sensitive employee or operational information

Conditions of Employment

• Must be a U.S. citizen or U.S. national
• Must successfully complete the required background investigation
• Selective Service registration may be required
• Must meet the eligibility requirements identified in the announcement
• Must complete any required USA Hire assessments by the stated deadline
• May need to obtain and maintain the security clearance listed for the position
• Some Program Assistant vacancies are limited to current TSA employees. Always display the exact “Who May Apply” category from the official announcement.

Schedule and Work Environment

Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once.

Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. The exact schedule should match the official vacancy.

Federal Benefits

Eligible employees may receive health, dental, vision, life, and long-term-care insurance; paid leave and federal holidays; participation in a federal retirement program and the Thrift Savings Plan; flexible spending accounts; and employee-assistance resources.

Other benefits may include tuition assistance, transportation subsidies, flexible scheduling, wellness programs, and professional-development opportunities. Eligibility depends on the appointment type, work schedule, and individual vacancy.