TSA Administrative and Law Enforcement Careers

TSA Hiring Service; Shiloh (NC); On-site; USD 28,000 - 62,000; Full time

Job summary

The Transportation Security Administration in Shiloh, NC seeks Program Assistants to support TSA managers and staff with administrative coordination, data tracking, scheduling, and records management. This on-site, full-time role offers a dynamic environment handling multiple assignments and cross-team communication.

Pay ranges from $20.00 to $45.00 per hour; benefits align with federal guidelines. Excellent organizational skills and attention to detail are essential for success in this position.

Qualifications

• Specialized experience at the level stated in the official announcement.
• Resume should clearly demonstrate the specialized experience listed.
• Education requirements depend on the vacancy announcement.
• Use the exact education and experience requirements from the official vacancy.
• Experience in payroll, timekeeping, finance, HR, or scheduling functions is valued.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other program areas.

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Spreadsheets

Calendar management

Customer service

Deadline coordination

Discretion

Tools

Microsoft Office

Spreadsheets

Job description

TSA Program Assistant Opportunities in Shiloh

Program Assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.This role is well suited to someone who is comfortable working with detailed information, handling multiple assignments, communicating with different teams, and helping an office stay on schedule. Specific responsibilities depend on whether the position supports finance, human resources, scheduling, payroll, workplace programs, or another TSA operational area.

Position Details

Location: Shiloh, NC

Employer: Transportation Security Administration, Department of Homeland Security

Pay: $20.00 - $45.00

Pay Band: SV-F

Appointment Type: Fulltime

FulltimeDo not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.

What You May Do

Provide administrative and program support to TSA managers and employeesHelp coordinate daily office activities, projects, and operational assignmentsCompile, organize, track, and analyze program informationMaintain electronic records, spreadsheets, reports, and administrative filesPrepare correspondence, meeting materials, reports, and internal communicationsSchedule meetings, maintain calendars, and track deadlines or action itemsAssist with finance, human resources, scheduling, payroll, or other assigned program areasMonitor program metrics and help identify incomplete or inconsistent informationResearch files, records, policies, and electronic systemsSupport the implementation of new office procedures and administrative systemsCommunicate with employees, managers, timekeepers, financial staff, and external contactsReview administrative work for accuracy, completeness, and compliance with established procedures

Experience Requirements

Applicants generally need specialized experience at the level stated in the official announcement. Relevant experience may include:Providing administrative or program support in a busy officePreparing reports, correspondence, spreadsheets, or presentationsTracking deadlines, assignments, records, or performance informationResearching information in files, databases, and electronic systemsMonitoring program metrics and identifying discrepanciesSupporting payroll, timekeeping, finance, human resources, or scheduling functionsMaking recommendations based on administrative findings or reportsUsing office software to organize information and support multiple assignmentsThe type and amount of required experience vary by pay band and assignment. Applicants should ensure that their resume clearly demonstrates the specialized experience listed in the active vacancy.

Education Requirements

A specific college degree may not be required when qualification is based entirely on specialized experience. If the announcement permits education to satisfy any part of the qualification requirement, applicants may need to provide transcripts from an accredited institution.Use the exact education and experience requirements from the official vacancy rather than adding a general degree requirement.

Skills That Can Help You Succeed

Organization and attention to detailWritten and verbal communicationData entry, tracking, and basic analysisMicrosoft Office or comparable workplace softwareRecords and document managementCalendar, meeting, and deadline coordinationCustomer service and professional communicationAbility to manage several assignments without losing accuracyDiscretion when handling sensitive employee or operational information

Conditions of Employment

Must be a U.S. citizen or U.S. nationalMust successfully complete the required background investigationSelective Service registration may be requiredMust meet the eligibility requirements identified in the announcementMust complete any required USA Hire assessments by the stated deadlineMay need to obtain and maintain the security clearance listed for the positionSome Program Assistant vacancies are limited to current TSA employees. Always display the exact “Who May Apply” category from the official announcement.

Schedule and Work Environment

Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once.Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. The exact schedule should match the official vacancy.

Federal Benefits

Eligible employees may receive health, dental, vision, life, and long-term-care insurance; paid leave and federal holidays; participation in a federal retirement program and the Thrift Savings Plan; flexible spending accounts; and employee-assistance resources.Other benefits may include tuition assistance, transportation subsidies, flexible scheduling, wellness programs, and professional-development opportunities. Eligibility depends on the appointment type, work schedule, and individual vacancy.