TSA Administrative and Law Enforcement Careers

TSA Hiring Service; Berlin Heights (OH); On-site; USD 28,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid leave & federal holidays

Thrift Savings Plan

Job summary

Transportation Security Administration seeks a Program Assistant in Berlin Heights, OH to provide administrative and program support to managers and staff. The role covers coordinating daily activities, compiling program data, maintaining records, and preparing meeting materials.

The position involves scheduling, deadlines tracking, and collaboration with finance, HR, payroll, and other program areas. A federal benefits package accompanies full-time employment.

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, HR, or scheduling functions.
• Using office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other program areas.
• Monitor program metrics and identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy and compliance.

Skills

Organization & attention to detail

Written & verbal communication

Data entry & analysis

Calendar & scheduling

Customer service

Tools

Microsoft Office

Job description

TSA Program Assistant Opportunities in Berlin Heights

Program Assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs. This role is well suited to someone who is comfortable working with detailed information, handling multiple assignments, communicating with different teams, and helping an office stay on schedule. Specific responsibilities depend on whether the position supports finance, human resources, scheduling, payroll, workplace programs, or another TSA operational area.

Location:

Berlin Heights, OH

Employer:

Transportation Security Administration, Department of Homeland Security

Pay:

$20.00 - $45.00

Pay Band:

SV-F

Appointment Type:

Fulltime

Do not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.

What You May Do

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Experience Requirements

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Making recommendations based on administrative findings or reports.
• Using office software to organize information and support multiple assignments.

The type and amount of required experience vary by pay band and assignment. Applicants should ensure that their resume clearly demonstrates the specialized experience listed in the active vacancy.

Education Requirements

A specific college degree may not be required when qualification is based entirely on specialized experience. If the announcement permits education to satisfy any part of the qualification requirement, applicants may need to provide transcripts from an accredited institution. Use the exact education and experience requirements from the official vacancy rather than adding a general degree requirement.

Skills That Can Help You Succeed

• Organization and attention to detail
• Written and verbal communication
• Data entry, tracking, and basic analysis
• Microsoft Office or comparable workplace software
• Records and document management
• Calendar, meeting, and deadline coordination
• Customer service and professional communication
• Ability to manage several assignments without losing accuracy
• Discretion when handling sensitive employee or operational information

Conditions of Employment

• Must be a U.S. citizen or U.S. national
• Must successfully complete the required background investigation
• Selective Service registration may be required
• Must meet the eligibility requirements identified in the announcement
• Must complete any required USA Hire assessments by the stated deadline
• May need to obtain and maintain the security clearance listed for the positionSome Program Assistant vacancies are limited to current TSA employees. Always display the exact “Who May Apply” category from the official announcement.

Schedule and Work Environment

Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once. Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. The exact schedule should match the official vacancy.

Federal Benefits

• Eligible employees may receive health, dental, vision, life, and long-term-care insurance
• paid leave and federal holidays
• participation in a federal retirement program and the Thrift Savings Plan
• flexible spending accounts
• and employee-assistance resources

Other benefits may include tuition assistance, transportation subsidies, flexible scheduling, wellness programs, and professional-development opportunities. Eligibility depends on the appointment type, work schedule, and individual vacancy.