TS Technical Writer

Insight Global (United States); Nellis Air Force Base Census-Designated Place (NV); On-site; USD 58,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

DCFSA

401k matching

Paid time off

Job summary

Insight Global is seeking a Technical Writer II to support a large defense customer onsite at Nellis AFB. This role collects, organizes, and transforms technical and operational information into clear documentation across IT, networking, cyber, A/V, and simulation environments.

Required are a Bachelor's degree, active TS clearance with SCI eligibility, 2+ years writing experience, MS Word and SharePoint proficiency, and ability to work five days onsite.

Qualifications

• Bachelor's degree required.
• Active Top Secret clearance with SCI eligibility required.
• 2+ years of technical writing experience.
• Proficiency in Microsoft Word and SharePoint.
• Strong written and oral communication skills.
• Ability to interview SMEs to capture details.
• Experience documenting DoD/government environments.
• Knowledge of Modeling, Simulation & Training (MS&T) or Live, Virtual, Constructive (LVC).
• Experience documenting IT/networking environments.

Responsibilities

• Gather technical and operational information from engineers, integrators and SMEs.
• Interview SMEs with detailed follow-up questions to capture complete information.
• Translate complex technical information into clear, organized documentation.
• Create, edit, format, and maintain technical documentation, procedures and manuals.
• Incorporate new information into existing documentation and create new products as needed.
• Determine where technical information belongs within documentation and libraries.
• Document procedures, configurations, workflows, and system behaviors across IT and engineering domains.
• Use Microsoft Word to develop, edit, format, and maintain documentation.
• Support organization and maintenance of documentation within SharePoint and repositories.
• Collaborate with technical teams to capture changes as systems evolve.

Skills

Strong communication skills

2+ years technical writing

Technical writing

IT/networking basics

MS Word proficiency

SharePoint experience

Education

Bachelor's Degree

Top Secret clearance with SCI eligibility

Tools

Microsoft Word

SharePoint

Job description

Job Description

Insight Global is seeking a Technical Writer II to support a large defense customer onsite at Nellis AFB. This individual will support a Modeling, Simulation, and Training environment and will be responsible for collecting, organizing, and transforming technical and operational information into clear, accurate documentation.

Responsibilities include but are not limited to:

• Gather technical and operational information directly from engineers, integrators, and other subject matter experts
• Interview technical SMEs and ask detailed follow-up questions to capture accurate and complete information
• Translate complex technical information into clear, organized, and usable documentation
• Create, edit, format, and maintain technical documentation, procedures, manuals, and other knowledge products
• Incorporate new information into existing documentation and create new documentation products as needed
• Determine where technical information belongs within existing documentation and knowledge libraries
• Document technical procedures, configuration steps, workflows, system behaviors, and troubleshooting information across engineering, networking, cyber, A/V, and simulation environments
• Utilize Microsoft Word to develop, edit, format, and maintain technical documentation
• Support the organization and maintenance of documentation within SharePoint and other knowledge repositories
• Work closely with technical teams to capture changes and discoveries as systems are built, integrated, modified, and troubleshot
• Maintain current and accurate documentation that can be effectively utilized by government and contractor personnel

Compensation: $42-48/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Skills and Requirements

• Bachelors Degree
• Active Top Secret clearance with SCI eligibility
• Strong proficiency with Microsoft Word, including creating, editing, formatting, and maintaining technical documentation
• 2+ years of technical writing/documentation experience
• Basic understanding of IT/networking concepts, enough to understand terminology and appropriately organize technical information
• Strong communication skills with the ability to proactively ask questions and extract information from technical SMEs
• Ability to work 5 days onsite at Nellis AFB
• Experience gathering technical information directly from engineers, integrators, or SMEs and translating it into clear documentation
• SharePoint experience, particularly managing or organizing technical documentation
• Experience supporting DoD or other government environments
• Technical writing experience within IT, networking, cyber, data center, A/V, simulation, or systems integration environments
• Experience working directly alongside engineers and technical integrators
• Knowledge management or technical library/document repository experience
• Familiarity with Modeling, Simulation & Training (MS&T) or Live, Virtual, Constructive (LVC) environments

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].