TS/SCI Cloud Operations Engineer - 24/7 Shift

Amazon Inc.; Herndon (VA); On-site; USD 90,000 - 125,000; Full time

Job summary

Amazon.com Services LLC in Herndon, VA is seeking an ADC Engineer I to support day-to-day operations of large-scale cloud systems. The role requires Linux, networking, and cloud fundamentals, with 24/7 shift coverage and potential night/weekend work.

An active TS/SCI security clearance with polygraph is required. You will monitor systems, use runbooks and automation to troubleshoot, and escalate issues to senior engineers as needed, collaborating to maintain reliable services for U.S.

Qualifications

• Working knowledge of Linux, networking, and cloud services fundamentals.
• Active TS/SCI security clearance with polygraph.
• Willingness to work night shifts/weekends in a 24/7 operation.

Responsibilities

• Provide front-line operations support for large-scale distributed systems on a 24/7 shift rotation.
• Monitor systems and alarms, troubleshoot issues using runbooks and procedures.
• Gather data on customer issues and escalate to senior engineers or service teams in a timely manner.
• Execute routine operational tasks and use automation and scripts to complete work.

Skills

Linux

Networking

Cloud services fundamentals

Troubleshooting

Shift work

Job description

Amazon.com Services LLC in Herndon, VA is seeking an ADC Engineer I to support day-to-day operations of large-scale cloud systems. The role requires Linux, networking, and cloud fundamentals, with 24/7 shift coverage and potential night/weekend work.

An active TS/SCI security clearance with polygraph is required. You will monitor systems, use runbooks and automation to troubleshoot, and escalate issues to senior engineers as needed, collaborating to maintain reliable services for U.S.