TS/SCI Cleared Systems Administrator – 24/7 IT Ops

D2 Technical Services; Springfield (VA); On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Health/Dental/Vision

Job summary

D2 Technical Services in Springfield, VA is seeking a Systems Administrator with a TS/SCI clearance to support our Intelligence customer. You will join a 24x7 operations team ensuring enterprise networks, systems, and applications stay available and secure.

The role emphasizes incident triage, monitoring, and collaboration with engineers; you will own incidents from creation to resolution, maintain ticket hygiene, and communicate status clearly during events.

Qualifications

• 2+ years of IT operations, NOC, systems administration, or similar role.
• Experience administering Windows and Linux servers; basic networking, storage, virtualization.
• Experience with ITSM platforms such as ServiceNow; strong ticket creation and workflow experience.
• Ability to create and modify scripts.
• Willingness to work in a 24x7 shift-based environment, including nights, weekends, and holidays.

Responsibilities

• Maintain Operational Awareness: track environment state, changes, risks, and critical services.
• Operate with Operational Intelligence: relate activity to enterprise risk and downstream impact.
• Provide insight using monitoring tools, logs, and ITSM data to spot trends and performance degradation.
• Own incidents from creation to resolution; manage tickets and coordinate with Tier 2/3 teams; ensure clean handoffs.
• Communicate incident status clearly to internal teams and stakeholders.
• Execute established SOPs, coordinate outages, and perform planned changes.
• Maintain ticket hygiene with thorough documentation for continuity.

Skills

Windows server administration

Linux server administration

Networking basics

ITSM platforms (ServiceNow)

Scripting

24x7 shift work

Documentation

Clear communication

DoD 8140 IAT Level II

Tools

ServiceNow

ITSM ticketing systems

Job description

D2 Technical Services in Springfield, VA is seeking a Systems Administrator with a TS/SCI clearance to support our Intelligence customer. You will join a 24x7 operations team ensuring enterprise networks, systems, and applications stay available and secure.

The role emphasizes incident triage, monitoring, and collaboration with engineers; you will own incidents from creation to resolution, maintain ticket hygiene, and communicate status clearly during events.