TS/SCI Business Office Manager

Bailey Information Technology Consultants, LLC; Springfield (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

The Bailey Information Technology Consultants, LLC is seeking a Business Office Manager for the NGA Pre-Employment Team in Springfield, VA. The role coordinates onboarding documentation, background processing, and security steps to ensure timely candidate onboarding in compliance with federal requirements.

The position requires strong organization, communication, and confidentiality skills, with experience in government contracting and relevant security clearance.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5+ years in administrative operations or personnel processing.
• Experience in government contracting environments, preferably DoD/IC.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office and personnel tracking systems.
• Ability to handle sensitive and confidential information; active clearance or ability to obtain.

Responsibilities

• Oversee daily NGA Pre-Employment Team office operations.
• Coordinate onboarding docs, background checks, security processing, screenings.
• Track candidate processing timelines to ensure NGA and company standards.
• Liaise among candidates, recruiters, HR, security, and government reps.
• Maintain personnel records with confidentiality and accuracy.
• Prepare reports and metrics for leadership review.
• Identify process improvements to boost efficiency and service.
• Ensure compliance with federal regulations, contracts, policies, security.
• Support audits and inspections related to onboarding.
• Assist leadership with workforce planning and scheduling.

Skills

Administrative operations

Personnel processing

Government contracting

Microsoft Office

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Personnel tracking systems

Job description

Business Office Manager – Pre-Employment Team (Key Position)

The Business Office Manager for the Pre-Employment Team supports the operational, administrative, and compliance functions associated with pre-employment processing for candidates supporting the National Geospatial-Intelligence Agency (NGA). This position serves as a central coordination point between recruiters, security personnel, hiring managers, government stakeholders, and candidates to ensure timely onboarding and adherence to contractual and federal requirements.

Location: Springfield, VA

Clearance Required: TS/SCI

Key Responsibilities

• Manage and oversee daily operations of the NGA Pre-Employment Team business office functions.
• Coordinate pre-employment activities including onboarding documentation, background investigations, security processing, drug screenings, and employment verification requirements.
• Monitor and track candidate processing timelines to ensure compliance with NGA and company standards.
• Serve as the primary liaison between candidates, recruiters, HR, security teams, and government representatives regarding onboarding status and documentation requirements.
• Maintain accurate personnel records, databases, reports, and tracking systems while ensuring confidentiality and data integrity.
• Prepare status reports, metrics, and administrative documentation for leadership review.
• Identify process improvement opportunities to enhance efficiency, accuracy, and customer service within the pre-employment lifecycle.
• Ensure compliance with federal regulations, contractual obligations, company policies, and security requirements.
• Support audits, inspections, and internal reviews related to onboarding and personnel processing activities.
• Assist leadership with workforce planning, staffing coordination, scheduling, and operational support activities.

Required Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Management, or related field; equivalent experience may be considered.
• 5+ years of experience in administrative operations, personnel processing, business office management, or related support functions.
• Experience supporting government contracting environments, preferably within DoD or Intelligence Community programs.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and personnel tracking systems.
• Ability to handle sensitive and confidential information with discretion.
• Active security clearance or ability to obtain and maintain required clearance, as applicable.

Preferred Qualifications

• Prior experience supporting NGA, DoD, or Intelligence Community onboarding programs.
• Familiarity with security clearance processing and federal hiring procedures.
• Experience with compliance reporting and process optimization initiatives.

Core Competencies

• Operational Excellence
• Attention to Detail
• Customer Service Orientation
• Team Collaboration
• Communication Skills
• Time Management
• Process Improvement
• Compliance & Confidentiality

The Business Office Manager position may require extended periods of standing, walking, and movement throughout a large government or corporate campus environment while escorting candidates, employees, and visitors between processing locations. The role may also require the ability to navigate multiple buildings, stairways, and secure facilities; transport light office materials or onboarding documents; and maintain a consistent on-site presence in support of operational and customer service needs.