Trust & Safety Lead (Fully Remote)

Playlab; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Retirement

Remote work

Growth opportunities

Job summary

Playlab is a tech nonprofit empowering educators and students in AI literacy. We seek a Lead Trust & Safety to guide platform moderation, incident response, and policy decisions, partnering with schools and educators.

You will design detection systems, craft harm taxonomies, and own end-to-end incident response. This remote-first role offers flexibility and meaningful impact on education technology and safety.

Responsibilities

• Lead trust and safety on the platform, making decisions on incidents, moderation, and safety policy.
• Design detection systems and write harm taxonomies to automate content review.
• Own incident response end-to-end, from triage to school communication.
• Build systems to catch problems: define filters, hunt for misuse, and red team.
• Turn patterns into policy, writing and maintaining safety and moderation policies.
• Be the safety voice for schools and partners, handling sensitive communications.

Job description

• Lead trust and safety on the platform, making decisions on incidents, moderation, and safety policy.
• Design detection systems and write harm taxonomies to automate content review.
• Own incident response end-to-end, from triage to school communication.

What You’ll Do:

• Build systems to catch problems: define filters, hunt for misuse, and red team.
• Turn patterns into policy, writing and maintaining safety and moderation policies.
• Be the safety voice for schools and partners, handling sensitive communications.

Why Join Us:

• Competitive salary and benefits including healthcare, dental, vision, and retirement.
• Remote-first culture with flexible work and autonomy.
• Opportunities for growth at a mission-driven nonprofit.

Playlab

Playlab is a tech non-profit dedicated to helping educators and students become critical consumers and creators of AI. With over 100,000 educators using the platform, the team is a small, passionate group committed to equity and joyful learning.