Trust Relationship Manager Senior

First-Horizon-Bank; Knoxville (TN); On-site; USD 110,000 - 150,000; Full time

Job summary

First Horizon Bank is seeking a senior trust relationship professional to manage a portfolio of complex trusts and estate accounts within the Knoxville region. You will develop new business by engaging existing clients and securing new opportunities, while ensuring alignment with client objectives and regulatory requirements.

The role emphasizes extensive client contact, strategic product recommendations, and cross-functional collaboration to grow wealth management offerings across trust and

Qualifications

• Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination of education and experience.

Responsibilities

• Manages a portfolio of complex trusts and estate accounts and sales efforts while developing long-term client relationships.
• Contacts prospects to generate appointment activity and meet with clients to define needs concerning trust and estate accounts.
• Advices clients on product strategy to maximize return within risk tolerance and legal constraints of trust accounts.
• Collaborates with other relationship managers to identify and refer prospects for personal trust, life insurance, financial planning, or other financial services.
• Conducts annual reviews, evaluates changes in financial objectives, and recommends actions to retain and grow client relationships.
• Facilitates service coordination to resolve client requests and monitors profitability, risk management, and compliance.

Skills

Microsoft Office

Education

Bachelor degree

Job description

SUMMARY

Manages a portfolio of moderately complex to complex trusts, estate accounts and sales efforts while generating income through effective control and administration of assigned duties within the geographical region. Develops new business by marketing new products and services to existing clients and by securing new clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages a portfolio of complex and large trusts, estate accounts and sales efforts while developing long term business relationships with clients.
• Contacts prospects to generate appointment activity within assigned geographic area to:
• Meet with and advises customers or prospects to define customers’ needs concerning trust and estate accounts.
• Makes appropriate product strategy recommendations in order to maximize client return while being mindful of the client’s risk tolerance and legal ramifications of the different trust account types.
• Works in cooperation with other relationship managers or sales people to identify and refer prospects which result in the establishment of personal trust, life insurance, financial planning, or other financial service relationships.
• Conducts annual reviews, evaluate changes in financial objectives, and recommends actions which result in retention, strengthening, and growth of the client's relationship.
• Facilitates internal and external service coordination to resolve issues and respond to client requests.
• Monitors client profitability, cross sell marketing plans, risk management, legal and compliance issues and provides consultation on financial and wealth management matters.
• Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s).
• Performs all other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

1. Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

1. Microsoft Office suite

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required