Trust Officer II, Private Bank Center

Fifth Third Bank, N.A.; Rosemont (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Fifth Third Bank, N.A. in the Private Bank Center seeks a Trust Officer II (PBC) to oversee administration of complex personal trust accounts, agency, IRA, and custody accounts, with book revenue over $1.5 million.

You’ll work with clients to execute estate plans, often across multiple accounts and beneficiaries. The role emphasizes fiduciary responsibilities as Trustee, Executor, or Agent, with focus on risk management, compliance, and delivering high-quality client service while coordinating

Qualifications

• Experience administering irrevocable trusts and discretion in distributions based on trust documents.
• Ability to manage risk and ensure compliance with fiduciary policies.
• Strong client service focus and collaboration with service teams.

Responsibilities

• Coordinates fiduciary services for a portfolio of Personal Trust accounts, plus agency, IRA, and custody accounts.
• Reviews and approves or declines discretionary action requests for irrevocable trusts.
• Administers multigenerational trusts with discretionary income and principal distributions; manages risks.
• Executes terms of estate plans or documents as Trustee, Executor, or Agent with broad discretion.
• Maintains client contact and service standards with the client service team.

Job description

Cincinnati, OH

Raleigh, NC

Oak Brook, IL

Winston Salem, NC

Farmington Hills, MI

West Palm Beach, FL

Rosemont, IL

Wilmington, DE

Full time

R71541

GENERAL FUNCTION :

The Trust Officer II (PBC) is a member of the Private Bank Center (PBC) and is responsible for the administration of a variety of more complex personal trust accounts requiring execution of the bank’s fiduciary responsibilities for trust accounts and administering agency, IRA, and custody accounts, with book revenue exceeding approximately $1.5 million. Work with private bank clients' in executing estate plans, which may include the use of multiple accounts, multiple beneficiaries, insurance, and the use of tax deferral techniques. The strategic focus of the PCS TO II is the execution of the terms of any document in which Fifth Third Bank serves as trustee, executor, and agent for a fiduciary. Target size of book: 150 - 300 accounts, depending on account type concentration (e.g., complex personal trust accounts versus agency accounts, IRAs, custody accounts).

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Coordinates fiduciary services for a portfolio of Personal Trust accounts, consisting of mostly of trusts, but also some agency, IRA, and custody accounts.
• For irrevocable trusts, reviews, supports, and approves or declines discretionary action requests, including distributions in accordance with the underlying trust documents and according to Bank Policy
• Administers multigenerational trusts, often with discretionary income and principal payments distributed among multiple family members while managing financial and compliance risks
• Executes the terms of estate plans or documents for which Fifth Third Private Bank serves as Trustee, Executor, Personal Representative, Guardian or Agent, often exercising broad discretion regarding issues among and between beneficiaries with competing interests
• Retains assigned client base by working with the client service team to deliver the highest level of service and client contact standards.

Account Administration

• Completes annual administrative account reviews and other compliance responsibilities for more complex accounts, including irrevocable trusts for which the Bank serves as trustee.
• Engages in fiduciary decision-making. Executes decisions and manages financial risk in best interest of the clients.
• Works with IM&T Affiliate Support Center (IASC) to open and close accounts, process transactions, and maintenance accounts
• Ensures proper documentation requirements met to ensure compliance with Fifth Third Bank internal policies and procedures regarding client and asset acceptance and discretionary actions
• Works closely with Trust Tax Accountants to ensure proper tax reporting
• Oversees and ensures that all accounts, fees, statements, asset transfers, and internet set-up are complete and accurate.

Sales/New Business

• Collaborates with clients’ external centers of influence (i.e. attorneys,