Trust Officer II

UMB Financial Corporation; Wisconsin; On-site; USD 98,000 - 145,000; Full time

Benefits offered by this job

401(k) matching

Annual incentive pay

Health insurance

Job summary

UMB Financial Corporation is seeking a Trust Officer to build long-term client relationships and deliver high-quality fiduciary services. You will manage trusts, estates, IRA and custody accounts and coordinate wealth strategy planning for clients.

The role emphasizes proactive client service, investment oversight where appropriate, and adherence to fiduciary duties under applicable laws and company policies.

Qualifications

• Must have proven trust and planning experience.
• CTFA or CFP designation preferred.
• Strong client relationship and sales skills.

Responsibilities

• Develop, maintain and manage client relationships to increase revenue.
• Ensure fiduciary duties in administration of estate, trust, IRA and custody accounts.
• Provide wealth strategy planning for clients.
• Offer investment management services when appropriate for accounts without a Portfolio Manager.

Skills

Sales ability

Investment knowledge

Trust products awareness

Problem solving

Decision making

Regulatory knowledge

MS Office

Interpersonal skills

Leadership

Education

College degree

CTFA designation

CFP designation

Job description

As a Trust Officer at UMB you will build long-term client relationships and enhance existing relationships through quality customer service, including anticipating client needs, clear communications, effective client meetings and meeting client service level standards. Provides proper fiduciary administration for all aspects of assigned accounts, including probate estates, conservatorships, personal trusts (inter vivos and testamentary), custody, agency, IRA, and other assigned accounts, handling the most complex situations.

How You Will Spend Your Time:

• Develop, maintain and manage both internal and external relationships to increase revenue from assigned book of accounts through quality client service leading to referrals for new business, upgrades in account status, direct sales and referrals for other bank products and services.
• Ensures compliance with the Bank's fiduciary duties in the administration of estate, trust, IRA and custody accounts according to the directives in the will, trust document or investment management, IRA or custody agreement as well as applicable laws statutes, regulations, and UMB policies and procedures.
• Provides solution-oriented planning for clients and coordination of wealth strategy planning goals and objectives.
• When appropriate, for accounts without an assigned Portfolio Manager, provides investment management services for clients, including assessment of the appropriate risk level for the client or trust, high level investment updates and portfolio advice.
• Maintains current knowledge of UMB policies and procedures, state and federal laws and regulations.

We Are Excited To Talk To You If:

• MINIMUM: College degree 10 years of technical trust and planning experience Certified Trust and Financial Advisor (CTFA) or Certified Financial Planner (CFP) designation
• PREFERRED: One advanced degree relative to financial & estate planning Juris doctorate Supervisory experience

Knowledge & Skills

• MINIMUM: Demonstrates successful ability to sell; competitive and results oriented
• Demonstrates Investment knowledge and understanding
• Demonstrates extensive knowledge of Trust and Bank products and services (i.e., investments, insurance, brokerage, private banking, retirement planning)
• Demonstrates proven problem solving, dispute resolution and assistance with litigation management
• Demonstrates ability to perform highly autonomous decision-making and inform management as needed
• Demonstrates ability to maintain current knowledge of company policies and procedures, state and federal laws and regulations
• Demonstrates high proficiency in Microsoft Office (Word, Excel, Outlook, etc.)
• Demonstrates strong interpersonal skills with an ability to develop and cultivate internal and external relationships
• PREFERRED: Active in community and professional organizations; considered a leader in the community.
• Strong organizational and management skills
• Highly self-confident with an ability to lead capable and successful individuals in a team environment.

This position was posted on 09/16/2026. The application deadline for this position is 45 days from the posting date unless filled earlier. Compensation Range: $98,208 - $144,705. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

Benefit offerings and eligibility requirements vary.

• Paid Time Off
• a 401(k) matching program
• annual incentive pay
• paid holidays
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• health savings, flexible spending, and dependent care accounts
• adoption assistance
• an employee assistance program
• fitness reimbursement
• tuition reimbursement
• an associate wellbeing program
• an associate emergency fund
• and various associate banking benefits

Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community.

Expect more than the status quo.

At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about.

Expect more trust. We want you to do the right thing, no matter what.

And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [e-mail] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

Who we are

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision Check out the road to a career at UMB