Trust & Family Office Associate

Carr, Riggs & Ingram; Canton (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

21 PTO days

9 paid holidays

Company-paid long-term disability

Company-paid life insurance

401(k) retirement plan

Job summary

Carr, Riggs & Ingram in Canton, Ohio is seeking a Trust and Estate Associate to manage complex fiduciary relationships. This position requires 3-5 years of experience in trust administration and a strong understanding of estate planning. You'll work closely with senior trust officers and provide exceptional client service.

The role also involves supporting the VP and relationship managers, ensuring compliance with regulations, and maintaining proper records. A generous benefits package includes PTO, medical insurance, and a 401(k) plan.

Qualifications

• 3-5 years of experience in trust & estate administration.
• Experience with high net worth clients in a law office or family office.
• High level understanding of estate planning.

Responsibilities

• Administer assigned client relationships and various types of accounts.
• Serve as a secondary point of contact for clients.
• Prepare documentation for discretionary distributions.

Skills

Trust accounting knowledge

Excellent communication skills

Problem solving and conflict resolution

Ability to work independently

Tools

Microsoft Office

Trust accounting software

Job description

Overview

The Preferred Legacy National Trust Bank is a federally chartered trust institution providing comprehensive fiduciary, wealth management, and family office services to high-net-worth individuals and families. With a highly personalized and client-focused approach, the Bank delivers integrated solutions across trust and estate administration, retirement and custodial services, and financial oversight. We collaborate closely with clients and their advisors to ensure seamless execution of complex planning strategies, with a focus on preserving and transferring wealth across generations.

Position Overview – Trust And Estate Associate

We are seeking a detail-oriented and highly professional Trust and Estate Associate to support the administration of complex fiduciary relationships. The Trust and Estate Administrator plays a key role in supporting the administration of trusts, estates, and fiduciary accounts. This position works closely with senior trust officers, legal counsel, and client advisors to ensure accurate administration, regulatory compliance, and exceptional client service and offers direct exposure to sophisticated wealth structures and multigenerational planning. This role is integral to maintaining the exceptional level of service our clients expect and requires a strong sense of accountability, discretion, and technical precision.

Essential Functions

• Administer assigned client relationships and various types of accounts
• Serve as secondary point of contact for clients
• Assist in the interpretation of trust instruments
• Oversee trust funding and asset movements
• Review and process distribution requests
• Prepare discretionary distribution documentation
• Ensure income vs. principal accuracy
• Maintain and organize all records and trust files to ensure proper record-keeping in order to comply with all trust documents and regulations
• Manage conflict resolution and sensitive family dynamics
• Assist with audits and identification of fiduciary risks
• Support process improvements
• Monitor deadlines and compliance obligations
• Directly report to and collaborate with VP, Senior Wealth Strategists and Relationship Officers on trust and estate matters
• Support Relationship Manager on new business generation
• Adhere to all relevant regulations, including USA Patriot Act and Anti-Money Laundering Program
• Identify and resolve issues by comparing account information to system reports

Qualifications

• 3-5 years of experience in trust & estate
• Experience in a law office/family office dealing with high net worth clients
• Understanding of trust accounting and how to administer sophisticated trusts
• High level understanding of estate planning
• Must possess excellent written and oral communication skills
• Ability to utilize Microsoft Office and trust accounting software
• Ability to maintain a positive and professional work environment
• Maintain strict confidentiality as well as digital/physical security
• Demonstrate the ability to recognize, evaluate, and resolve/escalate problems
• Ability to work independently with little to no supervision when needed and able to manage multiple tasks
• Must be open to performance improvement and coaching
• Open to occasional travel when necessary

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. CRI will not sponsor applicants for U.S. work visa status for this position or future positions (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Preferred Legacy Trust offers a generous benefits package that includes 21 PTO days, 9 paid holidays, and company-paid long-term disability and life insurance. Employees also have access to Blue Cross Blue Shield medical insurance, as well as dental, vision, and short-term disability coverage. Additional benefits include parental leave, flexible spending accounts, and a 401(k) retirement plan.