TruScan Technician

Boart Longyear Ltd.; Salt Lake City (UT); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Truscan Field Technician, where you'll play a vital role in deploying cutting-edge analytical technologies in the mining sector. This position offers a unique opportunity to travel and work on the road, providing hands-on support for innovative equipment that enhances mineral exploration. You'll be part of a team that values your expertise in customer service and technical skills, ensuring that you contribute to sustainable practices in the industry. With a strong compensation plan and comprehensive benefits, this role is designed for those who are passionate about technology and making a difference in the field.

Benefits

Medical, vision, and dental program

Paid time off (PTO)

Retirement program

Employee recognition rewards program

Employee assistance program

Qualifications

• Experience in mining or exploration core facility is highly desirable.
• Must have a valid driver's license and be authorized to work in Canada.

Responsibilities

• Troubleshoot technical issues with proprietary analytical equipment.
• Conduct field scanning activities and provide logistical support.
• Train client field technicians on operating analytical technologies.

Skills

Field experience on a drill rig

Customer service orientation

Communication skills

Attention to detail

Basic electrical and mechanical skills

Proficient in MS Office

Education

High School Diploma or equivalent

Tools

Truscan scanner

Minalyzer scanner

Field-deployable electronic equipment

Job description

Job Description:

At Veracio, we’re unlocking the value and utility of scarce resources, and it all starts with the orebody. Whether that’s unlocking hard-to-find minerals that are critical for a sustainable future or liberating time through the automation workflows from exploration through to production geoscience. It’s through a fusion of science and technology that we’re helping miners leverage their orebody knowledge to realize more opportunities while mitigating the social and environmental impact of their decisions.

We are currently seeking a Truscan Field Technician to join our team in Salt Lake City, UT. This position is a travelling “on the road” role, with a Fly In, Fly Out, schedule rotation.

This role is a key technical resource in rolling out, running and supporting our field-deployable XRF-analysis, hyperspectral and core photography systems. Platforms include Veracio’s Truscan and Minalyzer scanner units and support for supporting software.

Minimum Qualifications

• Must be authorized to work in Canada
• Field experience working on a drill rig; mining or exploration core facility (highly desirable)
• Understanding of handling and logging core samples (desirable)
• Excellent customer service orientation and ability to maintain relationships with key account customers and internal team.
• Demonstrated interest in digital technologies and new innovations
• Excellent communication skills – oral and written
• Attention to detail and strong initiative
• Proficient in MS Office suite
• A current drivers’ license
• Basic electrical and mechanical skills (desirable)
• 4WD and Senior First Aid (desirable)
• Ability to work on a varied roster

Primary Duties:

• Trouble shooting and fault finding of technical and practical use issues tied to proprietary analytical equipment
• Understanding how to operate and trouble shoot our field-deployable electronic equipment and supporting software
• Conduct field and workshop scanning activities
• Logistical support for field scanning operations
• Escalate and document incidents in line with company Issue Management System
• Escalates issue of moderate complexity to senior staff.
• Travel regularly, including on short notice, to fulfil the above responsibilities.

Additional Responsibilities

• Performs hands-on troubleshooting, service and repairs.
• Contribute to creations of SWP’s and training documentation
• Provide material support to Product Development teams through testing and reporting activities, and operational rollout.
• Training of client field technicians to safely and efficiently operate our field deployable analytical technologies
• Travel to field and other Veracio operational sites to perform duties where required.
• Comply with EHS Policy and KPIs.

Compensation, Benefits and Perks

Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Veracio offers competitive pay, comprehensive benefits, and career advancement opportunities. If hired, you can expect:

• a strong compensation plan
• medical, vision, and dental program
• paid time off (PTO)
• retirement program
• employee recognition rewards program (BRAVO)
• employee assistance program

Company Overview

Veracio is a wholly owned subsidiary of Boart Longyear with a principal focus on orebody knowledge and technologies for mining. Veracio leverages artificial intelligence and advanced analytics to accelerate real-time decision making and significantly lower the cost of mineral exploration. Bringing together over 100 years of heritage in mining equipment, tooling and services with a passion for cutting-edge science and technology.

Veracio welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process as per the guidelines of the Accessibilities for Ontarians with Disabilities Act (AODA).

EEO Statement:

Boart Longyear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.