Trucking & Lot Coordinator

Service Motor Company; Town of Wausau (WI); Presencial; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Vision Insurance

Voluntary Life Insurance

Short-Term & Long-Term Disability

401k Retirement Fund with company mask

Paid Time Off Day 1

Paid Holidays

Paid Sick Days

Profit Sharing Plan

Employee discounts

Descripción de la vacante

Service Motor Company in Wisconsin is seeking a Trucking & Lot Coordinator to manage the equipment rental process, coordinate deliveries, and oversee all lot operations and vehicle maintenance. This first‑shift role emphasizes teamwork, reliability and excellent customer service, with opportunities for growth and a supportive, appreciative work environment.

Benefits include Health, Vision and Life Insurance, Short/Long‑Term Disability, a 401(k) match, paid time off from Day 1, holidays, sick

Formación

• High School Diploma or equivalent.
• 3 years of related experience in rental, customer service, or sales.
• Associate degree or 2-year Technical Degree in a related field.
• 3-5 years of related experience in rental, customer service, or sales.

Responsabilidades

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Models and supports the Service Motor Company's Mission, Vision, and Values.
• Administers the rental process, including monitoring machinery maintenance, completing rental contracts, obtaining payments, and scheduling.
• Arrange and coordinate the scheduling of rental deliveries and transfers in the traffic module in CDK.
• Trains customers and/or their employees on rental equipment functions and operations.
• Creates and oversees work orders generated for rental units to ensure the units are serviced before and after every rental.
• Coordinates and completes all check-in and check-out processes as part of the rental process.
• Communicates with Service Departments to ensure rental units are evaluated and maintained by the shop in a timely matter.
• Generates new leads for rental contracts through various channels i.e. cold calling, networking, referrals, etc.
• Provides customers with product brochures and literature.
• Assists with overflow of customer calls and walk-in customer traffic.
• Maintains rental equipment on the property to create an appealing display.
• Unloads equipment deliveries and stages equipment on the store property.
• Responsible for all lot coordination duties, including cleaning of rental and lot equipment.
• Oversees all vehicles at location, arranging employee usage, mileage reporting, fuel cards, and organizing maintenance
• Attends related product training sessions and meetings.
• Meets and/or exceeds goals for store rental program.
• Handles and organizes trucking needs for the location.
• Handles rental units with customers including paperwork, communication, and check-in and out processes.

Conocimientos

Organizational skills

Sales skills

Prioritization skills

Ability to communicate in writing in英语

Ability to speak and hear, with or без

Operate heavy equipment and a forklift

Computer skills

Detail Orientation skills

Decision making skills

Presentation skills

Communication skills

Educación

High School Diploma or equivalent

Associate degree or 2-year Technical Degree

Descripción del empleo

Join the Service Motor Company Team – Make our Family your Home!

Are you in search of a fulfilling career where your dedication and hard work are not only recognized but also rewarded? Look no further, because at Service Motor Company, we pride ourselves on being an exceptional place to work, and we're inviting you to be a part of our dynamic team.

Why Service Motor Company?

At Service Motor Company, we understand that a thriving workforce is the cornerstone of our success. Here's why you'll love working with us:

First Shift Hours:

Say goodbye to late-night shifts and irregular schedules. We offer stable and predictable 1st shift hours, allowing you to maintain a healthy work-life balance.

Supportive and Appreciative Environment:

We foster a workplace culture that values and appreciates every team member. Your hard work and dedication will never go unnoticed.

Career Advancement Opportunities:

We believe in nurturing talent from within. Whether you're looking to move up the career ladder or explore new horizons, we offer a range of opportunities to help you achieve your professional goals.

• Health Insurance
• Vision Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability
• 401k Retirement Fund with company match

Work-Life Balance:

We understand the importance of personal time. That's why we offer:

• Paid Time Off Day 1
• Paid Holidays
• Paid Sick Days

Employee Perks:

Enjoy additional benefits like employee discounts and our Profit Sharing Plan, which allows you to share in the success you help create.

At Service Motor Company, we're not just a workplace; we're a family. Join us, and you'll become part of a team that is dedicated to your growth, well-being, and overall job satisfaction.

Summary

The Trucking & Lot Coordinator administers the equipment rental process at the dealership and ensures customers are provided with excellent service. The Trucking & Lot Coordinator partners with the service department for rental equipment maintenance and repairs. This role is also responsible for all lot coordination duties and unloading of equipment deliveries. In addition, this role is responsible for all store related vehicles for employee usage, mileage tracking, fuel cards, and vehicle maintenance.

Required Education and/or Experience

High School Diploma or equivalent

3 years of related experience in rental, customer service, or sales

Preferred Education and/or Experience

Associate degree or 2-year Technical Degree in a related field

3-5 years of related experience in rental, customer service, or sales

Supervisory Responsibility

This position has no direct reports

Qualifications

All Service Motor Company employees are expected to have a friendly, positive attitude, a sense of urgency, and the ability to multi-task and solve problems. The following qualifications are required for this position.

• Organizational skills
• Sales skills
• Prioritization skills
• Ability to communicate in writing in the English language
• Ability to speak and hear, with or without the use of hearing aid devices
• Ability to operate heavy equipment and a forklift/powered industrial truck

Qualifications

All Service Motor Company employees are expected to have a friendly, positive attitude, a sense of urgency, and the ability to multi-task and solve problems. The following qualifications are required for this position.

• Organizational skills
• Computer skills
• Detail Orientation skills
• Decision making skills
• Sales skills
• Prioritization skills
• Presentation skills
• Communication skills
• Ability to communicate in writing in the English language
• Ability to speak and hear, with or without the use of hearing aid devices
• Ability to operate heavy equipment and a forklift/powered industrial truck

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Models and supports the Service Motor Company's Mission, Vision, and Values.
• Administers the rental process, including monitoring machinery maintenance, completing rental contracts, obtaining payments, and scheduling.
• Arrange and coordinate the scheduling of rental deliveries and transfers in the traffic module in CDK.
• Trains customers and/or their employees on rental equipment functions and operations.
• Creates and oversees work orders generated for rental units to ensure the units are serviced before and after every rental.
• Coordinates and completes all check-in and check-out processes as part of the rental process.
• Communicates with Service Departments to ensure rental units are evaluated and maintained by the shop in a timely matter.
• Generates new leads for rental contracts through various channels i.e. cold calling, networking, referrals, etc.
• Provides customers with product brochures and literature.
• Assists with overflow of customer calls and walk-in customer traffic.
• Maintains rental equipment on the property to create an appealing display.
• Unloads equipment deliveries and stages equipment on the store property.
• Responsible for all lot coordination duties, including cleaning of rental and lot equipment.
• Oversees all vehicles at location, arranging employee usage, mileage reporting, fuel cards, and organizing maintenance
• Attends related product training sessions and meetings.
• Meets and/or exceeds goals for store rental program.
• Handles and organizes trucking needs for the location.
• Handles rental units with customers including paperwork, communication, and check-in and out processes.
• Other duties as assigned.

Core Competencies

All Service Motor Company employees are expected to have a friendly, positive attitude, a sense of urgency, and the ability to multi-task and solve problems. The following core competencies and qualifications are required for this position.

• Supports and models the Service Motor Company stated Mission, Vision, and Values and the Behaviors for Success.
• Customer focus: A commitment to understanding and meeting the needs of customers (internal & external), delivering high-quality service and/or products, and maintaining positive relationships.
• Technical skills: Proficiency in specific tools, technologies, and software relevant to the role, with ability to troubleshoot mechanical issues and collaborate with others.
• Communication: Effective communication skills, both verbal and written, are crucial for conveying ideas, collaborating with colleagues, and interacting with clients or customers.
• Teamwork: The capacity to work collaboratively with others, contribute to group efforts, and foster a positive team environment.
• Time management: Effective organizational skills and the ability to prioritize tasks, manage deadlines, and efficiently allocate resources.
• Culture: Culture is an important piece to being a Service Motor Company team member, a proper fit and feel is crucial to the success of the company and employees. Culture shapes the external perception of an organization, and a strong organizational culture sets a company apart from its competitors.
• Learning skills: Effective learning skills and demonstrates propensity to adapt to changing circumstances and environment. Keep skills current and have the curiosity to develop new skills.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The position requires an employee to frequently stand, walk, use hands and fingers to feel, handle or operate objects, tools, or controls, reach with hands and arms, and lift up to 50 pounds. This position requires an employee to occasionally sit, kneel, crawl, lay, climb, balance, bend, twist, and lift over 50 pounds.

Work Environment

This position works in a shop environment with regular variations in light, sound, and temperature levels. There is routinely exposure to dust, other airborne particles, fumes, moving mechanical parts, and vibration. This position routinely uses standard shop equipment such as hand tools, diagnostic equipment, and specialty tools, and routinely operates heavy equipment. This position also occasionally uses standard office equipment such as computers, phones, copiers, and file cabinets.

Other Responsibilities

The above statement reflects the general details necessary to describe the principle functions of the position described and shall not be construed as a detailed description of all work requirements that may be inherent in the position. Duties, responsibilities, and activities may change at any time with or without notice.