Truck Unloader & Flexible Retail Ops Associate

Kohl's; Northville (MI); On-site; USD 19,000 - 25,000; Part time

Job summary

Kohl’s in Northville, MI is seeking a frontline team member to deliver friendly customer service and help execute store operations. You will process freight, replenish merchandise, and support omni‑channel fulfillment to ensure a smooth shopping experience.

You will greet customers, assist with products, follow safety standards, and participate in training for brand guidelines and procedures. Flexible hours include days, nights, weekends, and holidays.

Qualifications

• Excellent customer service and ability to multitask with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, unload truck shipments, stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.

Skills

Customer service

Communication skills

No experience required

Age 16+

Flexible schedule

Job description

Kohl’s in Northville, MI is seeking a frontline team member to deliver friendly customer service and help execute store operations. You will process freight, replenish merchandise, and support omni‑channel fulfillment to ensure a smooth shopping experience.

You will greet customers, assist with products, follow safety standards, and participate in training for brand guidelines and procedures. Flexible hours include days, nights, weekends, and holidays.