Truck Service Field Technician

Mid-Atlantic Truck and Equipment; Glen Allen (VA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Location differential $3/hr

No flat-rate pay

Tool allowance $250 quarterly

Retention incentive up to $2,000/yr

Weekday schedule 6:30 AM–3:00 PM

Uniforms provided

Technical training

80 hours PTO first year

Paid holidays

Medical, dental, vision

HRA contribution toward medical deduct

401(k) with company match

Life & AD&D insurance

Short/Long-term disability

Employee assistance program

Job summary

Mid-Atlantic Truck & Equipment is seeking an experienced Diesel Field Service Technician to diagnose, repair, and maintain heavy-duty trucks at customer sites in Henrico County, VA. You’ll perform preventive maintenance, electrical and hydraulic repairs, and troubleshooting using diagnosing tools and manufacturer guidance.

The role offers weekday hours, competitive hourly pay with a $3 location differential, and extensive benefits including PTO, holidays, health coverage, retirement plans, and

Qualifications

• 3+ years of experience with hydraulic pumps, cylinders, valves and hoses.
• 3+ years of automotive electrical troubleshooting and repair experience.
• Diesel engine repair experience preferred.
• MIG and stick welding experience preferred.
• Strong mechanical troubleshooting skills and ability to use hand tools, power tools, measuring devices and diagnostic equipment.
• Must have own tools and a valid driver's license.

Responsibilities

• Travel to customer locations to diagnose, repair, and maintain heavy-duty trucks and equipment.
• Troubleshoot and repair diesel engines, hydraulic systems, electrical systems and related mechanical components.
• Perform preventative maintenance and inspections to help keep customer equipment safe and operating reliably.
• Diagnose and repair hydraulic pumps, cylinders, valves, hoses, and other hydraulic components.
• Complete electrical repairs, cooling system maintenance, lubrication, tire service, and other mechanical repairs as needed.
• Use diagnostic tools and technical resources to identify issues and complete repairs accurately.
• Complete electronic work orders, documenting diagnostics, repairs, and additional work recommended.
• Communicate with the Service Manager and team regarding repair needs, parts, and additional support.
• Follow safety procedures and manufacturer guidelines while completing quality repairs at customer sites.

Skills

Hydraulic systems

Electrical troubleshooting

Diesel engine repair

Welding (MIG & STICK)

Mechanical troubleshooting

Own tools

Tools

Diagnostic tools

Hand & power tools

Job description

We’re looking for an experienced Diesel Technician to support customers throughout Henrico County, VA.

If you have hands-on experience working on heavy-duty trucks and equipment, take pride in quality workmanship, and enjoy troubleshooting and completing repairs in the field, we’d like to talk with you.

At MATE, you’ll work on a variety of heavy-duty trucks and equipment, including service cranes, roll-offs, street sweepers, dump trucks, and more. You’ll handle everything from preventative maintenance and electrical repairs to hydraulic system troubleshooting and larger mechanical repairs at customer locations.

What We Offer

• $30–$40 per hour + $3/hour location differential, based on demonstrated skill level
• No flat-rate pay
• $250 Quarterly Tool Allowance
• Up to $2,000 Annual Cold-Weather Retention Incentive
• Monday–Friday, 6:30 AM–3:00 PM
• Company-provided uniforms
• Manufacturer and vendor technical training

Benefits That Work for You

• 80 hours of PTO in your first year, increasing with your years of service
• 8 hours of paid Personal Leave each year, in addition to PTO
• Paid holidays
• Medical, dental, and vision coverage
• MATE-funded HRA contribution toward your medical deductible — up to $3,000
• 401(k) with company match: MATE matches 50% of the first 8% you contribute, for a maximum company match of $3,000 per year
• Company-paid $50,000 Basic Life & AD&D Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Employee Assistance Program and additional support resources for you and your family

What You’ll Do

As a Diesel Field Service Technician, you will:

• Travel to customer locations to diagnose, repair, and maintain heavy-duty trucks and equipment.
• Troubleshoot and repair diesel engines, hydraulic systems, electrical systems, and related mechanical components.
• Perform preventative maintenance and inspections to help keep customer equipment safe and operating reliably.
• Diagnose and repair hydraulic pumps, cylinders, valves, hoses, and other hydraulic components.
• Complete electrical repairs, cooling system maintenance, lubrication, tire service, and other mechanical repairs as needed.
• Use diagnostic tools and technical resources to identify issues and complete repairs accurately.
• Complete electronic work orders, documenting diagnostics, repairs, and additional work recommended.
• Communicate with the Service Manager and team regarding repair needs, parts, and additional support.
• Follow safety procedures and manufacturer guidelines while completing quality repairs at customer sites.

What We’re Looking For

• 3+ years of experience working with hydraulic pumps, cylinders, valves, and hoses.
• 3+ years of automotive electrical troubleshooting and repair experience.
• Diesel engine repair experience preferred.
• MIG and stick welding experience preferred.
• Strong mechanical troubleshooting skills and the ability to use hand tools, power tools, measuring devices, and diagnostic equipment.
• Ability to work independently at customer locations and make sound repair decisions.
• Must have your own tools.
• Valid driver's license required.

Why MATE?

We’re looking for technicians who take pride in their work and bring strong diagnostic and repair skills to the job. You’ll work on a variety of heavy-duty equipment, have access to manufacturer and vendor training, and play an important role in keeping our customers’ businesses moving.

If you’re an experienced technician looking for steady weekday hours, competitive hourly pay, and the opportunity to put your skills to work in the field, we’d love to hear from you.

Physical Requirements

• Ability to work outdoors in varying weather conditions.
• Ability to frequently kneel, bend, squat, push, pull, and reach.
• Ability to lift and move more than 50 lbs. without assistance.
• Ability to safely get into and out of various vehicles and equipment.
• Must pass a DOT physical, including drug screening.

Communication Requirements

This position requires the ability to read, write, speak, and understand English sufficiently to safely perform the essential functions of the job. Effective communication is necessary to understand and follow safety procedures and instructions, communicate with customers and team members, and complete required job-related documentation.

Mid-Atlantic Truck & Equipment is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, and other legally protected characteristics.