Truck Service Advisor — Customer-Centric & Problem Solver

I-State Truck Center; Marshfield (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Tool program

Tuition assistance

Health, dental and vision coverage

Paid Time Off (PTO)

401(K) with company matching

Life Insurance

Job summary

I-State Truck Center in Marshfield, Wisconsin, is seeking an energetic Service Advisor to join our team. You will solve problems and build relationships while providing exceptional service in the truck service industry.

Responsibilities include assisting customers at the service counter, managing technician schedules, and coordinating repair estimates. Qualifications include a high school diploma, strong problem-solving abilities, and 3 years of service writing experience.

Qualifications

• 3 Years of Truck or Automotive Service Writing Experience Required.
• Excellent communication and time management skills.
• Organized and able to manage time wisely.

Responsibilities

• Assist customers at the service counter and by phone.
• Manage technician time and monitor repair progress.
• Work with parts department for repair estimates.

Skills

Customer service skills

Time management

Problem-solving

Mechanical understanding

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

I-State Truck Center in Marshfield, Wisconsin, is seeking an energetic Service Advisor to join our team. You will solve problems and build relationships while providing exceptional service in the truck service industry.

Responsibilities include assisting customers at the service counter, managing technician schedules, and coordinating repair estimates. Qualifications include a high school diploma, strong problem-solving abilities, and 3 years of service writing experience.