Truck Parts Counter Specialist

Nextran Truck Centers; Lauderdale (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Career paths

Disability insurance

Paid time off

401(k) with match

Company-paid holidays

EAP

Medical, Dental & Vision benefits

Job summary

Nextran Truck Centers is hiring for the Miami, FL parts counter sales role. The position involves helping customers select parts, answering calls with quotes, and processing orders in a fast, friendly manner.

Ideal candidates have at least 1 year in parts counter sales or a related associates degree, plus strong interpersonal and computer skills. Benefits include comprehensive medical coverage and 401(k) with company match.

Qualifications

• 1 year of experience in parts counter sales, or an Associates degree and 1 year of experience in the industry.
• Strong interpersonal and communication skills
• Computer proficiency

Responsibilities

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number is available so that purchase and pricing can be verified.
• Make over the counter and telephone sales, invoice customers, and take payments.
• Assist customers in part selection, provide technical information, and advice.
• Suggest possible add-on items as appropriate.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties, as assigned.

Skills

Interpersonal skills

Communication skills

Computer proficiency

Education

High School Diploma

Job description

Nextran Truck Centers is hiring for the Miami, FL parts counter sales role. The position involves helping customers select parts, answering calls with quotes, and processing orders in a fast, friendly manner.

Ideal candidates have at least 1 year in parts counter sales or a related associates degree, plus strong interpersonal and computer skills. Benefits include comprehensive medical coverage and 401(k) with company match.