Troubleshooting Drivers License Specialist

COOLSOFT; Lincoln (NE); Presencial; USD 60 000 - 80 000; Tempo parcial

Resumo da oferta

COOLSOFT is seeking a Troubleshooting Drivers License Specialist in Lincoln, NE. The role is on-site and contract-based for 13 months, starting 11/02/2026 with an end date of 11/30/2027. You will install and maintain Edge networking equipment statewide and support State engineers in troubleshooting.

Qualifications include experience with Fortinet Fortigate, Cisco Catalyst switches/routers, and Cisco APs, plus a valid driver’s license. Travel and after-hours work may be required.

Qualificações

• Installing and configuring edge networking equipment including Fortinet Fortigate firewalls, Cisco Catalyst switches/routers, and Cisco APs.
• Disaster recovery planning knowledge and enterprise networking principles.
• Ability to document systems and procedures clearly and coordinate multiple projects across an enterprise.

Responsabilidades

• Install Edge Networking devices across Nebraska.
• Provide intermediate technical support for installation, operation, troubleshooting, and repair of edge hardware.
• Coordinate multiple networking projects across agencies; include install and decommissioning.
• Evaluate network systems for patches, upgrades, and future needs.
• Develop and maintain procedures and documentation; assist clients and IT staff.
• Work with a team of network engineers; after-hours may be required.

Conhecimentos

Cisco Router Config

Troubleshooting

Customer Service

Drivers License

Descrição da oferta de emprego

Troubleshooting Drivers License Specialist

(Jobs in Lincoln, NE)

Skills required: Cisco Routers Configurations, Troubleshooting, Customer Service, Drivers License

Open Date 19-Oct-2026

Job type Contract

Duration 13 Months

Compensation DOE

Start date :11/2/2026

End Date :11/30/2027

Submission deadline :10/23/2026

Client Info : NeOCIO

• Candidate Must Be Local
• on-site position

Description:

This open position when filled will be responsible for installing Edge networking equipment across the State of Nebraska. As well as assisting State of Nebraska Network Engineers in maintaining and troubleshooting existing Edge network infrastructure.

Knowledge, Skills, and Abilities:

• Installing and configuring large scale Edge Network equipment to include Fortinet Fortigate firewalls, Cisco Catalyst 3650 and 9000 series switches, Cisco 1111 and 9000 series routers, Cisco APs and Wireless Controllers.
• Implementing disaster recovery plans
• Knowledge of information technology theory, principles, and practices in Edge routing/switching.
• Working knowledge of computer hardware, software, local and wide area network systems.
• Knowledge of client/server network protocols and Internet/Intranet applications.
• Knowledge of troubleshooting data networks and troubleshooting tools.
• Skill in delivering responsive, quality customer service.
• Ability to write clear and concise documentation of systems and procedures.
• Ability to communicate with vendors and other stakeholders
• Ability to successfully coordinate multiple projects across an enterprise network.
• Ability to read, understand and apply information from technical manuals
• Drivers License

List of Job Duties:

• Installation of Edge Networking devices across the State of Nebraska.
• Provide technical support at an intermediate level for installation, operation, trouble shooting, and repair of edge network hardware.
• Coordinate multiple networking projects across multiple agencies at any given time. Installs and decommissions included.
• Evaluate network systems and determine the need for patches, upgrades, and analyze future technical needs.
• Develop and maintain procedures and processes, create documentation, and assist clients and other information technology employees.
• Work efficiently with a team of network engineers
• Standard daytime hours from 8:00 AM to 5:00 PM but can expect after-hours and over-night stays may be required

Required:

• Intermediate knowledge of information technology theory, principles and practices
• Working knowledge of enterprise network devices is also preferred.
• Network certifications are desired.

EOE Protected Veterans/Disability