Troubleshooter (So-Gp 1)

Wisconsin Public Service Corporation; Franklin (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

We Energies in Franklin, Wisconsin is seeking a Troubleshooter (So-Gp 1) to maintain 24/7 electric service and safety for customers and employees. The role involves emergency and routine switching, safety procedures, and coordination with dispatch to manage transmission and distribution systems.

The position requires Journeyman Lineman training or equivalent Line Mechanic experience, a valid driver's license with CDL within 90 days, and residency within the required driving radius of

Qualifications

• The applicant must have completed a Federal or State formal training for a Journeyman Lineman with approve supporting documentation or have had experience as a qualified (max) Line Mechanic.
• Applicant must have a valid driver’s license and meet the company’s requirements for driving. The selected applicant must obtain a commercial driver’s license (CDL) within 90 days of entry into the job.
• The selected applicant must reside within 30 driving miles (Troubleshooters in areas with 24/7 coverage and all Electric Operations employees in the southeast Wisconsin areas, must reside within 40 driving miles) of their headquarters or, if applicable, their crossroads location.

Responsibilities

• Perform emergency and routine switching of equipment (120v to 345kv) in overhead and underground networks.
• Establish isolation zones and coordinate with dispatch for maintenance and emergencies.
• Interpret diagrams, orders, blueprints, and maps for field equipment and substations.
• Perform phasing, testing, and protective grounding operations.
• Assist emergency services by switching and isolating to ensure public safety.
• Inspect and repair system equipment; perform preventive maintenance.
• Install and energize equipment for new constructions and metering/testing.
• Maintain street lights and manage equipment and supplies for vehicles.
• Respond to engineering requests and participate in safety training.

Skills

Emergency response

Safety procedures

Electrical switching

Safety awareness

Education

Journeyman Lineman certification or Line Mechanic experience

Job description

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We Energies , a subsidiary of WEC Energy Group, is seeking a Troubleshooter (So-Gp 1) in our Franklin, Wisconsin location. This position is represented by Local 2150.

Job Summary

Maintain 24-hour, seven-day-a-week electric service and safety to all WE customers and employees by responding to emergency and routine situations affecting the transmission and distribution systems of overhead and underground service.

Job Responsibilities

• Perform emergency and routine switching of both company and customer equipment, both overhead and underground, ranging from 120v to 345kv.
• Implement hold-off and hotline procedures to ensure safety in accordance with the Protective Card Procedures.
• Establish isolation zones for safety with System Dispatch Control and Distribution Dispatch for maintenance, construction, and emergency situations.
• Interpret operating instruction, switching diagrams, substation one-line diagrams, engineering orders, blueprints, and operating maps in both company and customer substations and associated field equipment.
• Perform phasing, testing, and protective grounding operations.
• Set regulation.
• Assess situations, isolate problem and determine appropriate resolutions, repair or temporary or permanent when possible or recommend crews and materials as needed.
• Assist police and fire departments by switching, isolating, and advising in emergency situations to ensure public safety.
• Determine cause of customer/system problems, repair, or recommend proper course of action needed to correct problem.
• Inspect system equipment, diagnose problems, fault locate, repair or replace malfunctioning or worn equipment, perform preventive maintenance.
• Install equipment to new constructions, energize and test circuits (i.e., metering equipment, voltage regulators, lights, etc.).
• Maintain street lights, proper equipment and supplies for vehicles.
• Assist with disconnections and reconnections, collections, meter installation and load managementequipment removal.
• Respond to engineering requests.
• Attend safety and training classes to ensure safe and reliable operations.
• Assist other groups/business units as needed on special assignments or situations.
• Responsible for accurate interpretation of data.
• Manage stray voltage issues, perform light forestry work, ensure contractor compliance.
• Solve radio and television interference problems, perform meter and service work.
• In summer, 30% of time spent on locate activity. Meter reading part of responsibilities.

Minimum Qualifications

• The applicant must have completed a Federal or State formal training for a Journeyman Lineman with approve supporting documentation or have had experience as a qualified (max) Line Mechanic.
• Applicant must have a valid driver’s license and meet the company’s requirements for driving. The selected applicant must obtain a commercial driver’s license (CDL) within 90 days of entry into the job.
• The selected applicant must reside within 30 driving miles (Troubleshooters in areas with 24/7 coverage and all Electric Operations employees in the southeast Wisconsin areas, must reside within 40 driving miles) of their headquarters or, if applicable, their crossroads location. In addition, employees in Customer Operations headquartered at a location that has an associated service territory may also reside within the applicable service center territory. Such employees will be required to relocate to meet this residency requirement within 18 months from date of physical transfer

Testing requirements

Construction and Skilled Trades (CAST) - Other level: Comprehension of pictured mechanical principles such as gears, levers, pulley systems, water flow, etc.; arithmetic skills in calculating distances shown in prints and drawings; and the ability to read and understand written material.

End Date:09/26/2026

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
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WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
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