Tropical Smoothie Cafe - Shift Leader (GA070)

DYNE Hospitality Group; Pooler (GA); On-site; USD 15,000 - 19,000; Full time

Job summary

DYNE Hospitality Group (Tropical Smoothie Café) is hiring Team Members to support cafe operations and guest service. You will contribute to a healthy lifestyle brand by delivering hospitality, training, and teamwork across shifts.

The role emphasizes coaching crew, maintaining brand standards, and helping manage inventory and staffing to ensure smooth cafe performance.

Qualifications

• Excellent verbal and written communication skills are required.
• Strong management and supervisory abilities are essential.
• Solid mathematical, analytical and problem solving skills.
• Ability to read, understand and follow instructions accurately.

Responsibilities

• Assist in inventory training as needed.
• Promote brand values and standards through training activities.
• Support coaching and development of management and crew.
• Assist with hiring and staffing to address under-staffed cafes.
• Support new software rollouts and trainings.
• Ensure training programs meet Tropical Smoothie Cafe and DYNE standards.
• Interact with crew, customers, and vendors using core values.
• Deliver Unparalleled Hospitality to every customer.
• Be knowledgeable in all cafe positions and responsibilities.
• Complete Cafe Basics and Certified Trainer Program requirements.
• Ensure stations meet cafe standards and performance.
• Train and coach during shifts to uphold brand standards.
• Use MyInventory and other tools to manage labor and inventory.
• Perform any extra tasks to run the cafe smoothly.

Skills

Excellent verbal and written comms

Excellent management and supervisory

Mathematical, analytical, problem‑solv

Read, understand and follow instr

Tools

Excel

Word

Job description

Location

240 Tanger Outlets Blvd

Suite 101

Pooler GA 31322

Work Week

Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.

Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We’re glad you’re here.

Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.

Our culture is rooted in these four core values, visible in every café:

• Invest In People


• Understand Why


• Make Smart Decisions


• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

Duties/Responsibilities

• Assist in inventory training, when necessary.


• Drive brand values and standards through all training and development activities.


• Assist with the coaching, training, and development of management and crew members.


• Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.


• Provide support for any new software rollouts and training.


• Ensure team member training programs are executed per TSC & DYNE standards.


• Interacts with crew members, customers, and vendors using DYNE’s core values


• Delivers “Unparalleled Hospitality” to each customer that visits our cafe.


• Knowledgeable and proficient in each position within the cafe.


• Successfully completed the Cafe Basics and Certified Trainer Program.


• Ensures each station is operating to Tropical Smoothie Cafes standards.


• Trains and coaches crew members during each shift to ensure brand standards are upheld.


• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.


• Performs any additional tasks necessary to run the cafe.

Required Skills/Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Excellent verbal and written communication skills


• Excellent management and supervisory skills.


• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs


• Must have strong mathematical, analytical and problem solving skills


• Must be able to read, understand and follow instructions

Physical Requirements

• Continuous standing and walking throughout the duration of each shift.


• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.


• Constant face-to-face interactions with crew members and customers.


• Safely navigate in a fast-paced cafe´ environment.


• Ability to multi-task and remain positive in sometimes stressful working conditions.


• Frequent walking, standing, bending, stooping, overhead reaching and stretching.


• Lifting no greater than 50 pounds.