Tropical Smoothie Cafe - Shift Leader (GA070)

DYNE Hospitality Group; Pooler (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

DYNE Hospitality Group is seeking Team Members for Tropical Smoothie Café in Pooler, GA. You will be integral in promoting a healthier lifestyle through café offerings, and you will embody our core values in daily interactions with customers and teammates.

As a Team Member, you’ll help train staff, uphold brand standards, and participate in inventory and software rollouts. You will work flexible hours starting as early as 5:00 AM and through the cafe’s closing time, delivering hospitality with

Qualifications

• Excellent verbal and written communication required.
• Strong management and supervisory skills required.
• Proficiency in Excel and Word; ability to learn other software.
• Solid mathematical, analytical and problem solving abilities.
• Ability to read, understand and follow instructions.

Responsibilities

• Assist in inventory training when necessary.
• Promote brand values and standards through training and development.
• Assist with coaching, training and development of management and crew.
• Support hiring and staffing needs for under-staffed cafes.
• Support for new software rollouts and training.
• Ensure training programs adhere to DYNE standards.
• Interact with crew, customers and vendors with DYNE values.
• Deliver unparalleled hospitality to every customer.

Skills

Verbal communication

Written communication

Leadership

Excel

Word

Mathematical skills

Analytical thinking

Problem solving

Instruction following

Tools

Excel

Word

Job description

Location: 240 Tanger Outlets Blvd
Suite 101
Pooler GA 31322

Work Week: Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability.

Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication.

Our culture is rooted in these four core values, visible in every café:

• Invest In People
• Understand Why
• Make Smart Decisions
• Make It Happen

DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth.

Job Summary

At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you’d make a great Team Member!

Duties/ Responsibilities

• Assist in inventory training, when necessary.
• Drive brand values and standards through all training and development activities.
• Assist with the coaching, training, and development of management and crew members.
• Assist with hiring & staffing needs while focusing on the critically under-staffed cafes.
• Provide support for any new software rollouts and training.
• Ensure team member training programs are executed per TSC & DYNE standards.
• Interacts with crew members, customers, and vendors using DYNE’s core values
• Delivers “Unparalleled Hospitality” to each customer that visits our cafe.
• Knowledgeable and proficient in each position within the cafe.
• Successfully completed the Cafe Basics and Certified Trainer Program.
• Ensures each station is operating to Tropical Smoothie Cafes standards.
• Trains and coaches crew members during each shift to ensure brand standards are upheld.
• Uses tools to accomplish goals, manage labor and control inventory using MyInventory.
• Performs any additional tasks necessary to run the cafe.

Required Skills/Abilities

• Excellent verbal and written communication skills
• Excellent management and supervisory skills.
• Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs
• Must have strong mathematical, analytical and problem solving skills
• Must be able to read, understand and follow instructions

Physical Requirements

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe´ environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.
• Frequent walking, standing, bending, stooping, overhead reaching and stretching.
• Lifting no greater than 50 pounds.