Trojan Care Manager

Everett Community College; Everett (WA); Ibrido; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

Everett Community College seeks a Trojan Care Manager to oversee the Food Pantry and Wellness Vending Machine, ensuring reliable access to basic needs for students. The role manages program operations, supervises student workers, and maintains partnerships with external agencies.

Responsibilities include leading daily program activities, budget tracking with the EvCC Foundation and Finance offices, and coordinating outreach on nutrition and wellness.

Competenze

• Associate degree in human services or related field required.
• 3 years' experience in student services or community-based support.
• Experience managing programs, budgets, and cross-stakeholder coordination.
• Experience building partnerships with community organizations.

Mansioni

• Lead daily operations of the Food Pantry and Wellness programs.
• Supervise and train student workers supporting operations and outreach.
• Develop and maintain partnerships with external agencies and vendors.
• Monitor inventory, storage, and food safety with facilities.
• Track program usage data and feedback to improve service delivery.

Conoscenze

Organizational skills

Communication skills

Data analysis

Collaborative work

Formazione

Associate degree in human services or related field

Descrizione del lavoro

The Trojan Care Manager oversees the Food Pantry and Wellness Vending Machine, ensuring consistent food and essential resources for students. This position manages program operations, supervises student workers, and maintains partnerships that support food security and wellness initiatives.

TITLE: Trojan Care Manager

CLASSIFICATION: Program Manager A

SALARY: Range 49

WORKLOAD: 100% Full-Time

SCHEDULE: Weekdays, day shift

UNION: WFSE

DEPARTMENT: Workforce Funding

REPORTS TO: Associate Director of Trojan Cares

POSITION NUMBER: 00021719

This position may be eligible for hybrid work, per Everett Community College's Telework Policy

Program Management

• Lead daily operations of the EvCC Food Pantry and Wellness Vending Machine programs to ensure reliable and equitable access to basic needs resources
• Supervise, train, and schedule student employees who support program operations and outreach activities
• Develop and maintain partnerships with external agencies, community organizations, and vendors to sustain food supply and program resources
• Monitor inventory, storage, and food safety standards in coordination with College facilities and compliance guidelines
• Evaluate program usage data and student feedback to improve service delivery and inform planning

Fiscal Oversight

• Track, reconcile, and report program budgets in collaboration with the EvCC Foundation, Student Life, and Finance offices
• Process purchases, reimbursements, and invoices in compliance with College and state procedures
• Assist with identifying funding opportunities and preparing grant or sponsorship materials to sustain basic needs programming
• Monitor donations, revenue, and expenditures to ensure accountability and resource transparency

Student Support

• Provide students with information and referrals to campus and community services that address food, housing, and financial insecurity
• Collaborate with the Student Campus and Community Resource Manager to support students applying for Basic Food, BFET, and emergency funding programs
• Plan and facilitate workshops and outreach events focused on nutrition, wellness, and basic needs awareness
• Serve as a visible and approachable campus contact for students seeking immediate basic needs support

General Duties

• Contribute to process improvements that enhance program delivery and student success
• Participate in committees, events, and initiatives that support student wellness and success
• Perform other duties as assigned to support departmental operations and meet the needs of the campus

Required Education and Experience:

• Associate degree in human services, social work, education, or a related field (or equivalent experience)
• Three (3) year of experience in:
  • providing student services, resource navigation, or community-based support
  • managing program operations, budgets, or projects that involve coordination with multiple stakeholders
  • building and maintaining partnerships with community organizations or service providers

Required Knowledge, Skills, and Abilities:

• Strong organizational skills with attention to detail and follow-through
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Clear and professional communication skills, both oral and written
• Skill in analyzing program data to inform decision-making and process improvement
• Ability to work collaboratively with students, colleagues, and external partners to achieve shared goals

Commitment to supporting access to basic needs resources and student success

Physical Requirements

Everett Community College follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, including computers and telecommunication devices.
• Ability to observe, analyze, and interpret data from various sources.
• Ability to prepare and present detailed reports, both in written and audible formats.
• Ability to exchange information with others.
• Ability to sit or stand for extended periods while performing routine tasks.
• Ability to lift and carry objects weighing up to 25 pounds.
• Ability to navigate the environments, conditions, and hazards typical of this role.

Terms of Employment

• Overtime eligible - FLSA non-exempt
• Position is subject to Everett Community College policies and procedures.
• Performance will be evaluated after a six (6) month probationary period and annually.