Trip Helper

Remotetravelcareers; Washington (District of Columbia); Remote; USD 35,000 - 45,000; Full time

Job summary

A remote travel assistance company is seeking a remote Trip Helper to assist customers with their travel plans. Responsibilities include booking flights and hotels, answering travel questions, and ensuring a smooth experience for clients. Applicants should have strong communication skills, a friendly demeanor, and ideally some customer service experience. This role offers flexible scheduling and a supportive team environment.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills are essential.
• Ability to stay organized and detail-oriented.
• Previous experience in customer service or hospitality is preferred but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Answer travel questions and guide customers.
• Update reservations and confirm details.
• Support day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organization

Familiarity with online booking systems

Job description

We are seeking a remote Trip Helper to assist customers with their travel plans. You’ll provide support with reservations, answer questions, and make sure clients enjoy a smooth experience while you work remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment