Trip Helper

Remotetravelcareers; Portland (OR); Remote; USD 40,000 - 60,000; Full time

Job summary

A remote travel assistance company is seeking a Trip Helper to assist customers with their travel plans. In this position, you'll book flights, hotels, and transportation while providing friendly support. Ideal candidates have strong communication skills and the ability to stay organized. Previous experience in customer service is a plus, but not required. This role offers flexibility with full-time or part-time options and can be done remotely from anywhere within the United States.

Qualifications

• Previous experience in customer service or hospitality is a plus, but not required.
• Comfortable using computers and online booking systems.
• Strong organizational skills and attention to detail.
• Friendly, patient, and helpful with customers.
• Previous customer service or hospitality experience is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Organization

Tools

Online booking platforms

Job description

Overview

We are seeking a remote Trip Helper to assist customers with their travel plans. You’ll provide support with reservations, answer questions, and make sure clients enjoy a smooth experience while you work remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time