Trip Customer Care

Remotetravelcareers; Scottsdale (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

A remote travel services company is seeking a remote Trip Customer Care representative to assist clients planning their trips. Responsibilities include booking assistance, answering travel queries, and ensuring smooth travel experiences. Strong communication skills are essential, with a friendly and organized approach. The role offers a flexible schedule and the chance to work from home.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills are essential.
• Must be comfortable using computers and online booking systems.
• Attention to detail and organization are crucial for success.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Job description

We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You’ll assist with reservations, answer questions, and make sure travel runs smoothly.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment