Student Support Services Project Advisor

Glen Oaks; Michigan; Sur place; USD 25 000 - 36 000; Temps partiel

Résumé du poste

Glen Oaks Community College seeks a part-time Student Support Services Project Advisor to guide and monitor participants’ academic progress, provide advising and mentoring, and coordinate referrals to campus resources. The role supports academic plans, transfer readiness, and career exploration with regular student engagement.

The ideal candidate will conduct intake interviews, maintain ongoing communication, and collaborate with GOCC staff to enhance student success.

Qualifications

• Bachelor’s Degree in education, social services, psychology, or related area as required.
• Two years of relevant work experience.
• Excellent written and verbal communication skills including presenting to groups.
• Proficiency with computers and software including Microsoft Office, Google Workspace, databases, Zoom, and web apps.
• Evenings or weekends availability; valid driver’s license.

Responsabilités

• Provide academic advising and develop personalized plans for graduation or transfer.
• Establish mentoring relationships with a caseload of program students.
• Assist with transfer processes, applications, and scholarships/financial aid.
• Provide career advising (resume/cover letters, job search, etc.)
• Conduct intake interviews and plan student success paths.
• Maintain regular communication with students via multiple channels.
• Monitor progress through early alerts and collaborate with faculty/staff.
• Administer career, personality, and learning style assessments.
• Assist with FAFSA and financial aid processes; coordinate with financial aid staff.
• Create resources to build financial literacy; coordinate with GOCC programs.
• Develop and deliver engaging student success workshops.
• Support recruiting events and campus activities.
• Coordinate student trips and college visits.
• Create communications materials with the Marketing/Communications team.
• Collaborate with departments on initiatives; assist with program assessment.
• Attend conferences and professional development; grow TRIO advising skills.
• Perform other duties as assigned.

Connaissances

Excellent writing and verbal

Public speaking / presenting

Evenings/weekends availability

Valid driver’s license

Formation

Bachelor’s Degree in education, social services, psychology, or related area

Master’s degree in counseling, education, psychology, social work, or related area

Outils

Microsoft Office

Google Workspace

Zoom

Ellucian Colleague

Watermark Student Success and Engagement

Canvas

Description du poste

Reports To: Student Support Services Project Director

Position Type: Part-time (32 hours /week), Administration

Posting Date: November 3rd, 2026

General Summary:

The Student Support Services Project Advisor is responsible for guiding and monitoring project participants’ academic progressand providing support services, including academic, career, and transfer advising,and the tracking of participant performance. Provides personal mentoring services,assists students with the completion and continual updates of plans for student success,and referrals to appropriate resources, along with other necessary support.

Duties and Responsibilities:

Examples of duties performed by this position include:

• Provide academic advising and develop personalized academic plans for students tosuccessfully meet graduation requirements and/or transfer to a four-year college.
• Establish and maintain mentoring relationships with caseload of program students.
• Assist students through the transfer process, including researching transfer colleges,transfer applications, and scholarships/financial aid assistance.
• Provide career advising to students (career exploration, resume/cover letters, jobsearch, etc.)
• Meet one-on-one with students for intake interviews to assess student needs and developa plan for the student’s success.
• Maintain frequent communication with identified students using multiple means, includingin-person sessions, texts, phone calls/voicemails, emails, and video conferencing.
• Maintain appropriate documentation pertaining to student sessions
• Monitor student academic progress through early alert system, regular check-ins withstudents, and proactive communication with faculty and staff to assess student progress.Provide intervention and address areas of need when necessary.
• Administer and assess career, personality, and learning style assessments.
• Assist students through the financial aid process, including FAFSA completion, finding/applyingfor scholarships, SAP appeals, and understanding student loans. Collaborate with thefinancial aid staff to assist with the process.
• Provide students with resources to develop skills and knowledge about financial literacy
• Coordinate services with other GOCC student support programs (i.e. OSSP, disabilitysupport).
• Refer to other resources on campus and in the community.
• Develop and facilitate engaging student success workshops.
• Coordinate and participate in recruiting events and activities including classroomvisits,informational tables, campus-wide events, etc.
• Coordinate and participate in student trips, including four-year college visits, volunteeractivities, and educational enrichment.
• Create communication and marketing publications such as flyers, social media graphics,brochures, infographics, and e-newsletters, collaborating with the Communicationsand Marketing Department as needed.
• Collaborate with other departments and participate in college-wide or department initiatives.
• Assist with continual program assessment and improvement of procedures, services,and student activities.
• Attend relevant in-person and virtual conferences and professional development tocontinually improve and grow as a TRIO advising professional.
• Perform other duties as assigned.

Required Qualifications:

• Minimum of a Bachelor’s Degree in education, social services, psychology, or relatedarea.
• Two (2) years of relevant work experience.
• Excellent written and verbal communication skills including experience presentingto groups.
• Knowledge and skills in the use of computers and significant software programs, includingMicrosoft Office, Google Workspace, databases, Zoom, and other web applications.
• Ability to work evenings or weekends, as needed, for student activities/trips.
• Valid driver’s license (will transport students on off-campus trips).

Preferred Qualifications:

• Master’s degree from an accredited institution in counseling, education, psychology,social work, or a related area.
• Prior working experience with, or a demonstrated understanding of, the challengesand needs of TRIO-served students (including first-generation, low-income, disabled,etc.).
• Familiarity with TRIO programs and related legislation and regulations.
• Experience with Ellucian Colleague, Watermark Student Success and Engagement, StudentAccess,and Canvas.
• Knowledge on student retention best practices.
• Experience in career advising and/or helping people prepare for employment (writingresumes and cover letters, job searches, career assessments, etc).
• Certification for Myers-Briggs Type Indicator, Strong Interest Inventory, and/or AppreciativeAdvising
• Licensed as a social worker, therapist, or counselor.

Glen Oaks Community College prohibits discrimination on the basis of sex or any otherprotected characteristic under applicable local, state, or federal law in employmentor access to educational programs or activities. Individuals may report concerns orquestions to the Title IX Coordinator. The notice of nondiscrimination is locatedat GOCC Nondiscrimination Policy

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