TRIO Program Coordinator

Volunteer State Community College; Gallatin (TN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Tuition reimbursement

Paid holidays and leave

Retirement options

Job summary

Volunteer State Community College seeks a TRIO Program Coordinator to oversee services for first-generation, low-income students. You will advise on academics, coordinate tutoring, and support transfer planning to four-year institutions.

Responsibilities include recruiting and supervising peer tutors, coordinating workshops, and assisting with APR and program evaluations to improve retention and transfer rates.

Qualifications

• Bachelor's degree required from an accredited institution.
• Experience tutoring, advising, or educational support in college.
• Experience with low-income, first-generation or disabled students preferred.
• Customer service experience is required.

Responsibilities

• Coordinate TRIO program services and activities to support student success.
• Provide holistic support including advising, workshops, and transfer planning.
• Oversee tutoring and mentoring, recruit/train peer tutors and mentors.
• Assist in APR preparation and program evaluations using data tools.
• Collaborate with campus departments to improve retention and graduation outcomes.

Skills

Communication skills

Organizational skills

Data reporting

Education

Bachelor's Degree

Master's degree preferred

Tools

Spreadsheets

Job description

TRIO Program Coordinator

Volunteer State Community College

Job Summary

This position is responsible for coordinating TRIO program servicesand activities that support student success. Key areas includeacademic support, goal setting, tutoring, peer mentoring, culturalenrichment, financial literacy, educational workshops, technologyaccess, and transfer planning to four-year institutions. The goalof this role is to enhance student retention, graduation rates, andsuccessful transfer outcomes.

Job Duties

Provide holistic support to first-generation, low-income(Pell-eligible), and students with documented disabilities toensure a seamless transition through college, including academicadvising and transfer assistance to four-year institutions. Assistthe TRIO SSS Program Manager with recruitment strategies and theidentification and selection of eligible program participants.Coordinate the delivery of comprehensive support services,including new student orientations, academic workshops, financialliteracy programming, cultural enrichment activities, and campusvisits to four-year colleges and universities. Serve as the primaryacademic advisor for a designated caseload of program participants,providing guidance in major exploration, academic planning, courseselection, and monitoring progress toward degree completion.Collaborate with the Program Manager and other campus departmentsto develop partnerships that enhance student retention, academicsuccess, and graduation outcomes. Oversee the TRIO tutoring andmentoring program, including the recruitment, training, andsupervision of peer tutors and mentors. Refer students toappropriate on-campus academic and student support resources asneeded to ensure comprehensive wraparound support. Assist theProgram Manager in preparing and submitting the Annual PerformanceReport (APR), compiling academic progress data, and conductingprogram evaluations using spreadsheets, institutional databases,and other reporting tools. Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree.
• One (1) year of experience in tutoring, advising and/or educational support in a college setting.
• One (1) year of experience working with low-income, first-generation and/or disabled students.
• One (1) year of student (or customer) service experience.

Preferred Qualifications

• Master's degree in education, psychology, or related field.
• Experience in administering and interpreting academic and careerassessments.

Knowledge, Skills, and Abilities

• Excellent written, oral, and interpersonal communication skills, with the demonstrated competence and ability to build positive, supportive relationships with students from various backgrounds.
• Strong organizational and supervisory abilities.
• Proficiency in computer applications with the ability to maintain databases, spreadsheets and generate reports.
• Exceptional attention to detail and the ability to prioritize and manage multiple tasks effectively.

Pay Rate

$60,000 annual salary

Volunteer State offers a comprehensive benefits package, including but not limited to the following (as allowed under the grant):

• Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
• Wellness Incentive Program (if enrolled in Health)
• Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
• 14 Paid Holidays/Year
• Annual Leave (if applicable)
• Sick Leave
• Sick Leave Bank
• State Employee Discount Program with over 900 merchants

Special Instructions to Applicants

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.

This is a grant funded position.