TRIO Program Coordinator

Tennessee Board of Regents; Gallatin (TN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Tuition Reimbursement

Paid Holidays

Retirement Plan

Job summary

Volunteer State Community College in Tennessee seeks a TRIO Program Coordinator to coordinate services, support student success, and provide academic advising to a caseload of participants. The role oversees tutoring/mentoring and collaborates with campus partners to enhance retention and graduation outcomes.

The position emphasizes working with first-generation, Pell-eligible, and disabled students, with duties including recruitment, APR preparation, and program evaluation.

Qualifications

• Bachelor's degree required.
• One year tutoring, advising or educational support in a college setting.
• One year experience with low-income, first-generation and/or disabled students.
• One year of student or customer service experience.

Responsibilities

• Coordinate TRIO program services to support student success.
• Serve as primary academic advisor for a designated caseload.
• Oversee tutoring and mentoring programs and recruit/train tutors.
• Assist Program Manager with recruitment strategies.
• Prepare APR and conduct program evaluations.
• Collaborate with campus departments to boost retention and graduation outcomes.
• Refer students to on-campus resources.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Organizational skills

Supervisory abilities

Education

Bachelor's Degree

Tools

Databases

Spreadsheets

Reporting tools

Job description

Title

TRIO Program Coordinator

Institution

Volunteer State Community College

Job Summary

This position is responsible for coordinating TRIO program services and activities that support student success. Key areas include academic support, goal setting, tutoring, peer mentoring, cultural enrichment, financial literacy, educational workshops, technology access, and transfer planning to four-year institutions. The goal of this role is to enhance student retention, graduation rates, and successful transfer outcomes.

Job Duties

• Provide holistic support to first-generation, low-income (Pell-eligible), and students with documented disabilities to ensure a seamless transition through college, including academic advising and transfer assistance to four-year institutions.
• Assist the TRIO SSS Program Manager with recruitment strategies and the identification and selection of eligible program participants.
• Coordinate the delivery of comprehensive support services, including new student orientations, academic workshops, financial literacy programming, cultural enrichment activities, and campus visits to four-year colleges and universities.
• Serve as the primary academic advisor for a designated caseload of program participants, providing guidance in major exploration, academic planning, course selection, and monitoring progress toward degree completion.
• Collaborate with the Program Manager and other campus departments to develop partnerships that enhance student retention, academic success, and graduation outcomes.
• Oversee the TRIO tutoring and mentoring program, including the recruitment, training, and supervision of peer tutors and mentors.
• Refer students to appropriate on-campus academic and student support resources as needed to ensure comprehensive wraparound support.
• Assist the Program Manager in preparing and submitting the Annual Performance Report (APR), compiling academic progress data, and conducting program evaluations using spreadsheets, institutional databases, and other reporting tools.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree.
• One (1) year of experience in tutoring, advising and/or educational support in a college setting.
• One (1) year of experience working with low-income, first generation and/or disabled students.
• One (1) year of student (or customer) service experience.

Preferred Qualifications

• Master’s degree in education, psychology, or related field.
• Experience in administering and interpreting academic and career assessments.

Knowledge, Skills, and Abilities

• Excellent written, oral, and interpersonal communication skills, with the demonstrated competence and ability to build positive, supportive relationships with students from various backgrounds.
• Strong organizational and supervisory abilities.
• Proficiency in computer applications with the ability to maintain databases, spreadsheets and generate reports.
• Exceptional attention to detail and the ability to prioritize and manage multiple tasks effectively.

Pay Rate

$60,000 annual salary

Volunteer State offers a comprehensive benefits package, including but not limited to the following (as allowed under the grant)

• Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA
• Wellness Incentive Program (if enrolled in Health)
• Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement
• Employee Assistance Program
• Longevity Pay
• Retirement Options: State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457
• 14 Paid Holidays/Year
• Annual Leave (if applicable)
• Sick Leave
• Sick Leave Bank
• State Employee Discount Program with over 900 merchants

Applicants may be subject to a background check.

This is a grant funded position.