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Carter Lumber in Columbia, SC is seeking a Trim Punch Out Specialist to perform warranty repairs on trim and doors. You will rely on your installation knowledge and strong customer-service focus to ensure high-quality workmanship.
This role requires hands-on problem solving, precision in measurements, and the ability to work under deadlines while maintaining safety and product integrity. Growth opportunities are available within the company.
A Carter Lumber Trim Punch Out Specialist will perform various repairs to trim and doors under warranty. Knowledge of trim and doors including installation will be vital in this position’s success as well as, a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.
Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done. Repairs assigned warranty products using the appropriate tools. Conducts trim and/or door performance tests. Create and supports a safe work environment on the job site to protect the interest of the company at all times.
Customer ServiceEnsures that customers are treated with the utmost respect and given the highest quality of workmanship. This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.
Knowledge & TrainingResponsible for acquiring the training needed to repair the product safely and efficiently. Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.