Trim Punch Out Specialist

Kight Home Center; Columbia (SC); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, Vision

Disability insurance

Life insurance & AD&D

Supplemental life insurance

401(k) with company match

Vacation & holidays

Vendor incentives

Room for growth

Military encouraged to apply

Job summary

Carter Lumber is seeking a Trim Punch Out Specialist to perform repairs to trim and doors under warranty. The role requires solid knowledge of trim, doors, and installation, plus a strong customer-service focus.

Responsibilities include site analysis, performing repairs and tests, and maintaining safety and quality standards, with opportunities for internal growth and training.

Qualifications

• Experience installing and repairing trim and doors.
• Strong knowledge of building materials and tools.
• Ability to analyze and solve problems.
• Work well under time constraints.
• Strong math skills.
• Ability to follow directions both written and verbal.

Responsibilities

• Repairs: Analyzes jobsite prior to beginning a job to ensure quality repairs; performs repairs on warranty products with appropriate tools; conducts trim/door performance tests; maintains safe job site.
• Customer Service: ensures customers are treated with respect and receives high quality workmanship; completes jobs timely and follows code of conduct; responds to problems calmly.
• Knowledge & Training: responsible for acquiring training to repair product safely; aims to become certified in product area to ensure best service.

Skills

Trim & door installation

Problem-solving

Customer service

Time management

Math skills

Following directions

Tools

Hand tools

Building materials

Job description

A Carter Lumber Trim Punch Out Specialist will perform various repairs to trim and doors under warranty. Knowledge of trim and doors including installation will be vital in this position's success as well as a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.

Requirements

• Previous experience installing and repairing trim and doors
• Strong knowledge of building materials and tools
• Ability to analyze and solve problems
• Possess a strong work ethic and the ability to work under time constraints
• Possess strong math skills
• Ability to follow directions both written and verbal

Responsibilities

Repairs

Analyzes jobsite prior to beginning a job to ensure that quality repairs can be done. Repairs assigned warranty products using the appropriate tools. Conducts trim and/or door performance tests. Create and supports a safe work environment on the job site to protect the interest of the company at all times.

Customer Service

Ensures that customers are treated with the utmost respect and given the highest quality of workmanship. This is accomplished through timely completion of the job, attention to detail, following the company's code of conduct and the ability to react to problems and complaints in a patient and understanding manner.

Knowledge & Training

Responsible for acquiring the training needed to repair the product safely and efficiently. Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!