Triage Secretary (Oncology)

OneOncology; East Brunswick Township (NJ); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

401(k) plan with company contribution

Résumé du poste

Astera Cancer Care in East Brunswick, NJ is seeking a Triage Secretary to support physicians and care teams. The role focuses on efficient triage calls, lab/test result communication, and timely paperwork processing to ensure smooth patient care.

The position requires a high school diploma or GED with clerical experience preferred; strong communication and knowledge of office equipment are essential, with a hybrid work model to support patient access.

Qualifications

• High School Diploma or GED required; clerical experience preferred.
• Knowledge of standard office equipment (computer, fax, copier, telephone).
• Strong communication and organizational skills essential.

Responsabilités

• Answer incoming calls promptly and address them in a timely manner.
• Call patients to relay lab and test results as requested by MDs.
• Process paperwork and faxes from Triage and Operators; enroll patients in treatment plans.
• Assist with authorizations for prescriptions, including prior authorizations for narcotics.
• Scan approved authorizations into chart and coordinate with pharmacy and patient.
• Initiate hospice, VNA and physical therapy paperwork as needed.
• Prepare prescriptions for Durable Medical Equipment and mastectomy prescriptions.
• Coordinate patient care with MDs and other facilities; ensure medical paperwork is signed off.
• Protect patient privacy by following HIPAA guidelines and comply with state/federal/local regulations.

Connaissances

Clerical skills

Phone handling

HIPAA compliance

Formation

High School Diploma or GED

Description du poste

Why Join Us?

For us, what matters most is excellence. We are caring professionals, people who live, work and dedicate themselves to the communities within New Jersey and Pennsylvania. As such, we strive to provide a sanctuary of excellence, precision, thoroughness and genuine compassion. We also take a whole-person approach to patient care and treatment, tailoring all that we do around their unique needs. And we do all we can for patients, going the extra mile to see that they're supported, informed and getting the one-on-one care and service they deserve.

Job Description:

The Triage Secretary assists physicians, nurse practitioners, physician assistants and nurses so they may quickly and effectively provide health care to their patients.

Essential Duties and Responsibilities

• Ensure all phone calls are addressed in an appropriate and timely manner by answer incoming calls to Triage; reviewing calls left in voicemail box regularly; and assisting other Triage staff by returning all phone calls as requested.
• Call/contact patients as requested by MDs to provide lab and test results.
• Process all paperwork and faxes received from Triage and Operators in a timely manner.
• Enroll patients and document in treatment plan.
• Enroll patients in pharmaceutical programs.
• Assist with authorizations from prescription phone line, completing prior authorizations for narcotics.
• Scan approved authorizations into chart, following up with pharmacy and patient to advise.
• Initiate hospice, VNA and physical therapy papers.
• Prepare prescriptions for Durable Medical Equipment.
• Process lab work and mastectomy prescriptions.
• Work with MDs to ensure patients receive appropriate clearance for surgery Coordinate patient care with other healthcare facilities, communicating with MD and other facilities to ensure required medical paperwork signoff and completed.
• Respects and maintains the patient’s right to privacy by protecting confidential information by adhering to HIPAA guidelines.
• Comply with all State, Federal and Local Regulations.
• All other duties as assigned.

Education/Experience

High School Diploma or GED required. Clerical experience preferred, but not essential. Knowledge of standard office equipment, i.e. computer, fax, copier and telephone skills required.

Work Environment

Currently a hybrid work model with travel to our East Brunswick location.

Pay Range

Pay Range: $22 - $29 hourly

Pay Transparency

The above reflects the anticipated pay range for this position. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Benefits

• We are proud to offer a comprehensive benefit package and paid time off.
• The health benefits include immediate eligibility for medical, dental, vision, life, disability, HSA, FSA and other ancillary benefits.
• We also offer a 401(k) plan with company contribution, profit sharing, tuition assistance and employee referral bonus.

About Astera Cancer Care

Astera Cancer Care is one of the region’s largest physician-owned, multispecialty oncology practices, providing compassionate, patient-centered care since 1981. Our physicians and care teams work together across New Jersey and Pennsylvania to deliver advanced cancer treatment, innovative clinical trials, and coordinated care close to home. At Astera, great care starts with great people. We are committed to creating a workplace where talented people can grown, thrive, and make a meaningful difference for our patients and communities. Learn more about Astera Cancer Care