Triage RN, Primary Care

Mass General Brigham; Westwood (MA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Westwood is looking for a full-time Registered Nurse to work remotely in a supportive role for an Adult Primary Care Office. Responsibilities include phone triage for urgent calls and collaboration with healthcare teams. Qualifications include an Associate's Degree in Nursing, RN license, and strong communication skills. This position offers a competitive hourly wage with comprehensive benefits.

Benefits

Comprehensive benefits

Career advancement opportunities

Competitive base pay

Qualifications

• 0-1 year of clinical nursing experience required.
• 1-2 years of ambulatory care or outpatient experience preferred.
• Registered Nurse [RN] state license required.

Responsibilities

• Perform phone triage for complex urgent calls.
• Plan and provide patient care according to Nursing Standards.
• Collaborate with clinical and administrative staff for patient care.

Skills

Strong communication skills

Interpersonal skills

Proficient in nursing principles

Ability to work in fast-paced environment

Familiar with electronic medical records (EMRs)

Education

Associate's Degree Nursing

Bachelor's Degree Nursing

Tools

Basic Life Support (BLS) Certification

Job description

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Located at 100 Brigham way, Westwood, MA 02090, our Primary Care office offers a full range of primary care services – from routine check-ups and health screenings to complex diagnostic evaluation and treatment – for adult patients.

We have a variety of clinical interests and see patients across all demographics who may be experiencing any of the following commonly treatable conditions:
• Aches and pains
• Allergies
• Asthma
• Back pain
• Common illnesses
• Ear infections
• Headaches
• Lacerations
• Migraines
• Minor burns
• Minor injury
• Respiratory infections
• Skin conditions
• Sore throat
• Urinary tract infections

Job Summary

Our team is seeking a 40-hour Full-time, 100% remote Registered Nurse to help support an Adult Primary Care Office in Westwood Monday through Friday from 8:00am-5:00pm or 8:30am-5:30pm.

This is an exciting opportunity to perform ambulatory phone triage and help our patient population while working from home.

Reporting to the Mass General Brigham Community Physicians Medical Director, primary responsibility of the Registered Nurse will be working with another remote RN to perform phone triage for complex urgent calls for our Internal Medicine Practice. The RN will be responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care and organizational policies. The RN will collaborate and work closely with physicians, associate providers, clinical and administrative staff to enhance the delivery of patient care services along the continuum of care.

Qualifications

Education Associate's Degree Nursing required and Bachelor's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Experience Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred Knowledge, Skills and Abilities - Proficient knowledge of nursing principles, practices, and procedures. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced and dynamic healthcare environment. - Demonstrated commitment to continuing education and professional development. - Familiarity with electronic medical records (EMRs) and healthcare technologies.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

100 Brigham Way

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$32.55 - $63.07/Hourly

Grade

6NTEMPAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.