Triage RN, Primary Care

North Shore Physicians Group, Inc.; Rowley (MA); On-site; USD 81,000 - 115,000; Full time

Job summary

North Shore Physicians Group, Inc. seeks a full-time RN for our outpatient care team at 414 Haverhill Street, Rowley, MA 01969.

The role includes telephone triage, direct patient care, patient outreach, and care coordination, with hours 8:30 AM–5:00 PM, Monday–Friday, in a collaborative ambulatory setting. Responsibilities include wound care, injections, vaccinations, and assisting in procedures; the RN will educate patients, maintain records, and support care teams.

Qualifications

• Education: ADN required; BSN preferred.
• Licenses: RN license for MA; BLS preferred.

Responsibilities

• Deliver direct patient care and support, ensure high nursing standards.
• Conduct patient assessments, devise care plans, assist in outpatient procedures.
• Educate patients and families on treatments, medications, and post-procedure care.
• Collaborate with healthcare professionals to coordinate patient care.
• Administer medications, perform IV therapy, maintain accurate records.
• Uphold infection control protocols and maintain a safe environment.

Skills

Patient care

Wound care

Injections

Vaccinations

Care coordination

Phone triage

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing

Tools

EPIC

Job description

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Our practice is located at 414 Haverhill Street Rowley, MA 01969. We are a Community-based site with a steady patient volume and smoothly functioning daily operations. On average we see 130 patients per day supported by 8 clinicians. Our primary care physicians specialize in Internal Medicine and Family Medicine.

We are seeking a full-time RN to join our care team in a hands-on triage and clinical support role, working Monday through Friday from 8:30 AM to 5:00 PM.

This position will provide a combination of telephone triage, direct patient care, patient outreach, and care coordination. Hands-on nursing responsibilities will include wound care, injections, vaccinations, and supporting flu clinics, while patient outreach will involve post-ED follow-up calls, scheduling, and providing blood pressure and diabetes education. The RN will work within a collaborative care team model, serving as POD support with one nurse partnered with two providers, making this a great opportunity for an RN who enjoys both direct patient care and working closely with providers to support comprehensive patient care.

Summary

Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Does this position require Patient Care? Yes

Essential Functions

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Qualifications

Education

Associate's Degree Nursing required

Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Registered Nurse [RN - State License] required

Basic Life Support [BLS Certification] preferred

Experience

Clinical nursing experience 0-1 year required

Ambulatory care or outpatient experience 1-2 years preferred

Additional Job Details (if applicable)

Strongly Preferred:

• EPIC experience
• Phone Triage experience
• Primary Care experience

Remote Type

Onsite

Work Location

414 Haverhill St

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$38.71 - $55.23/Hourly

Grade

MGRNMETRO2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.