Triage RN, North Shore Float Pool

North Shore Physicians Group, Inc.; Peabody (MA); Hybrid; USD 53,000 - 76,000; Full time

Job summary

Mass General Brigham is seeking a per diem Triage RN to support our North Shore practice locations with a hybrid work arrangement, combining remote and on-site coverage as needed.

The Triage RN provides clinical telephone triage, assesses patient concerns, and coordinates with practice teams across the North region. Flexible hours, including days, with strong emphasis on remote workflows and on-site nurse visits when required.

Qualifications

• RN license required (state license)
• BLS certification preferred
• Clinical nursing experience 0-1 year required
• Ambulatory/outpatient experience 1-2 years preferred

Responsibilities

• Deliver direct patient care and support in outpatient settings.
• Perform patient assessments and assist in procedures.
• Educate patients on treatment plans and post-care.
• Coordinate care with practice teams and maintain accurate records.
• Administer medications and IV therapy where appropriate.
• Uphold infection control and safety protocols.

Skills

Phone triage

Ambulatory care

RN experience

Education

Associate's Degree in Nursing

Bachelor's Degree in Nursing preferred

Tools

EPIC

Job description

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Our Float Pool team is a highly skilled group of medical professionals who are specially trained and readily available to seamlessly assimilate and stabilize clinical operations within our practices. We cover gaps due to unexpected call outs, long-term leaves, planned vacations, staffing vacancies, etc.

This is a unique opportunity to work autonomously to the top of your education/certification while also functioning as part of a collaborative team. The ideal candidate profile is an experienced, adaptable Registered Nurse who is confident in their clinical abilities and genuinely enjoys variety.

We're hiring a per diem Triage RN to support our North Shore practice locations Monday through Friday, with flexible options for full or partial shift coverage between the hours of 8:00 a.m. and 5:00 p.m. Our greatest coverage needs are Mondays, Wednesdays, and Fridays, and partial afternoon shifts are welcome. Assignments and scheduling needs are communicated on Thursdays. This position offers significant flexibility, including a hybrid schedule with substantial work-from-home opportunities.

Our North Shore practice locations include:

• Beverly
• Danvers
• Lynn
• Marblehead
• Peabody
• Rowley
• Salem
• Saugus
• Swampscott

Position Overview:

The Triage RN will provide clinical telephone triage and support to patients and practices across our North region. The role includes assessing patient concerns, determining the appropriate level of care, providing clinical guidance within established protocols, and coordinating with practice teams as needed.

This position is primarily hybrid, with a significant amount of work that can be completed remotely from home. Some on-site coverage may be required based on practice needs, and responsibilities while on site may include conducting nurse visits.

Summary:

Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

Does this position require Patient Care? Yes

Essential Functions

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Qualifications

Education

Associate's Degree Nursing required

Bachelor's Degree Nursing preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Registered Nurse [RN - State License] required

Basic Life Support [BLS Certification] preferred

Experience

Clinical nursing experience 0-1 year required

Ambulatory care or outpatient experience 1-2 years preferred

Additional Job Details (if applicable)

Strongly Preferred:

• Phone Triage Experience
• EPIC Experience
• Outpatient / Ambulatory RN Experience
• RN experience in long-term care or short-term rehabilitation settings

Remote Type

Hybrid

Work Location

Two Corporation Way

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Day (United States of America)

Pay Range

$38.71 - $55.23/Hourly

Grade

MGRNMETRO2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

3300 Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.