Triage Registered Nurse

American Oncology Network; Cumming (GA); On-site; USD 44,000 - 67,000; Full time

Benefits offered by this job

$5,000 sign-on bonus

401K Matching

PTO & Holidays

Job summary

Cancer and Blood Specialists of Georgia is hiring an experienced Registered Nurse to serve as a key contact for patients, caregivers, and home health agencies. The role involves triaging concerns, coordinating care with physicians, and delivering timely clinical guidance in an oncology setting.

Onsite position with a $5,000 sign-on bonus. Competitive pay and benefits, including PTO, holidays, and 401K matching. RN license in-state required; CPR/BLS; travel to other clinic locations may be needed.

Qualifications

• Experience in hematology/oncology patient care in clinic or hospital settings.
• Strong nursing assessment and triage skills.
• Excellent verbal and written communication in English.

Responsibilities

• Answer patient and caregiver inquiries via phone; triage and direct to appropriate clinician.
• Document calls and maintain accurate logs; pull charts as needed.
• Coordinate care with physicians, nurses, and home health agencies; provide guidance.

Skills

Hematology/Oncology experience

Patient assessment

Communication skills

Time management

Education

Nursing Degree

Tools

EMR

MS Office

Job description

Location

Cancer and Blood Specialists of Georgia

Pay Range

$31.93 - $48.44

We are seeking a compassionate and clinically skilled Registered Nurse to serve as a critical point of contact for patients, caregivers, home health agencies, and healthcare providers. In this role, you will utilize your oncology nursing expertise to assess patient concerns, prioritize urgent needs, coordinate care, and provide timely clinical guidance while collaborating closely with physicians and advanced practice providers.

This is an onsite position.

We are excited to welcome new team members with a $5,000 sign-on bonus!

For the last 20 years, Cancer and Blood Specialists of Georgia, a community-based medical oncology and hematology practice, has provided treatment for patients diagnosed with all types of cancer and blood disorders in the John's Creek and surrounding Atlanta area. Through compassionate care that centers around the patient, we strive to provide the best possible experience to patients and their families throughout the healthcare journey.

Why Choose Us

• Work-Life Balance: Enjoy a consistent Monday-Friday, 8am-5pm schedule (no nights, weekends or major holidays), giving you more time for what matters most!
• Competitive Pay: We offer a generous salary along with a comprehensive PTO package, 6 paid holidays, and 2 "Floater" holidays to enjoy. Nurses with an active OCN will receive an additional $2.25/hr.!
• Comprehensive Benefits: A full benefits package to ensure you and your loved ones are covered.
• Tuition Reimbursement: We support your personal and professional growth with tuition reimbursement programs. Interested in obtaining your OCN? Once eligible, we will reimburse for test costs!
• 401K Matching: Secure your future with our 401K matching contributions.
• AON's WellBeing Program: We care about your overall well-being, offering resources through AON's WellBeing program to promote a healthy work-life balance.

Job Description Summary

Answers incoming phone calls regarding patients. Consults with Head Nurse and/or physician to present patient’s problem and resolve the problem or direct calls to appropriate person.

Primary Key Performance Areas

• Answers phone calls from patients and home health agencies, using nursing assessment skills to determine the nature of each call, its urgency, how to resolve the question/problem and to whom to direct the call.
• Keep daily log of incoming calls and chart decision made regarding the calls.
• Pull patient’s chart to accompany message for nurses and doctor.
• Be able to discuss with physician and/or nurse practitioner the steps necessary to insure proper patient care.
• Be able to discuss with the physician any abnormal labs or tests presented to them by other staff members so that appropriate action regarding further orders can be carried out and charted, if necessary.
• Responsible for hospice and home health agency questions regarding patients and documenting the physician’s decision regarding the request.
• Contact emergency room when a patient is directed there, give explanation, diagnosis, and a phone number where physician can be contacted.
• Handle prescription refill requests according to Company procedure.
• Will be expected to work at any Company location to help meet Company’s business needs. Will also be expected to work overtime when given sufficient notice.
• This job description in no way states or implies that the listed duties are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform other job-related duties requested by their supervisor or other management personnel. Other duties may be assigned to meet business needs. Performs other duties and projects as assigned.

Education

Nursing Degree

Job Qualifications and Requirements

• Nursing Degree

Certifications/Licenses

• RN License in state of employment
• Current CPR and BLS certifications
• Valid Driver’s License and vehicle for travel to other clinic locations as needed

Previous Experience (including Minimum Years Of Experience)

• Experience with hematology/oncology patients in a clinic or hospital setting

Core Capabilities

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Computer Skills:
• Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
• EMR

Travel

<25%

Standard Core Workdays/Hours

Monday to Friday 8:00 AM – 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.

#AONN

Practice: Cancer and Blood Specialists of Georgia

Location: 101 Greenfield Drive, Suite 220 Cumming, GA. 30040