Triage Nurse (RN)

Community Health Centers of the Rutland Region; Rutland (VT); On-site; USD 46,000 - 72,000; Full time

Benefits offered by this job

Work Life Balance

Generous Time Off

Medical, dental, and vision insurance.

Health savings account option.

Robust 403 (b) retirement savings plan

Job summary

Community Health Centers of the Rutland Region in Rutland, VT is seeking a Triage Nurse (RN) to assess and triage patient needs, provide clinical guidance, and coordinate care across providers. This role emphasizes timely communication, accurate documentation in the EHR, and collaboration with the healthcare team.

The ideal candidate is a graduate of an accredited RN program, maintains Vermont licensure, and has experience in triage and patient education.

Qualifications

• Graduate of an accredited RN school of nursing program.
• Maintains current Vermont State License.
• Documented medical experience with full knowledge of medications and their effects, patient education examination, diagnostic and treatment procedures.
• One year of professional nursing experience preferred, preferably in an office setting.

Responsibilities

• Assess and triage patients over the phone, in person, and via telehealth.
• Provide evidence-based clinical guidance and when to seek urgent care.
• Document triage activities in the EHR and coordinate care.
• Coordinate appointments, tests, referrals, and follow-up with providers and clinics.
• Recognize and respond to emergencies and activate EMS when needed.
• Educate patients on prevention and chronic disease management.

Skills

Patient communication

Triage experience

EHR documentation

Emergency response

Education

Graduate of an accredited RN school of nursing program

Maintains current Vermont State License

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Triage Nurse (RN)

RUTLAND, VT, US

2 days ago Requisition ID: 2028

Salary Range: $33.05 To $52.25 Hourly

COMMUNITY HEALTH:

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE:

The Triage Nurse plays a critical role in ensuring the efficient and effective management of patient care in Community Health. This position involves assessing and prioritizing patient needs, providing timely and appropriate clinical advice, and facilitating communication between patients and providers/teams. The Triage Nurse is a key member of the healthcare team, contributing to the delivery of high-quality patient-centered care

FUNCTIONS OF THE POSITION:

• Patient Assessment:
  • Conduct thorough and accurate assessments of patients' symptoms, complaints, and medical history over the phone, in person and telehealth encounters.
  • Utilize critical thinking skills to triage patients based on the urgency and severity of their condition.
• Medical Advice and Guidance:
  • Provide evidence-based clinical advice and guidance to patients, including self-care instructions, medication recommendations, and when to seek immediate medical attention. Utilizes Clear Triage as a resource to ensure that appropriate questions are being asked to fully assess the patient’s needs
  • Collaborate with healthcare providers to ensure the delivery of appropriate care based on established protocols.
• Communication and Documentation:
  • Communicate effectively with patients, their families, and healthcare team members.
  • Document all triage activities, including patient assessments, recommendations, and follow-up actions, in the electronic health record (EHR) system.
  • Assigns a triage rating based on observations and available information.
• Coordination of Care:
  • Collaborate with healthcare providers and other members of the healthcare team to schedule appointments, order necessary tests, labs, referrals and coordinate follow-up care.
  • Facilitate communication between patients and specialty clinics or other healthcare facilities as needed.
• Emergency Situations:
  • Recognize and respond appropriately to emergency situations, providing clear and concise instructions to patients while activating emergency services when necessary.
  • Collaborate with emergency medical services and coordinate the transfer of patients to the appropriate level of care.
• Educate patients on preventive measures, chronic disease management, and health promotion.
• Provide resources and information to empower patients to actively participate in their healthcare.
• Clinical Resource
  • Support to non-licensed staff providing guidance in the care or treatment of a patient in the office -including rapid responses; vaccine or medication validation; and any other clinically related question

SKILLS REQUIRED FOR SUCCESS:

• Graduate of an accredited RN school of nursing program.
• Maintains current Vermont State License.
• Documented medical experience with full knowledge of medications and their effects, patient education examination, diagnostic and treatment procedures.
• One year of professional nursing experience preferred, preferably in an office setting.

HOW WE SUPPORT YOU:

• Work Life Balance
• Generous Time Off
• Medical, dental, and vision insurance.
• Health savings account option.
• Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.