Triage Nurse (RN)

About CHCRR; Rutland (VT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Generous time off

Health insurance

Dental insurance

Vision insurance

HSA option

403(b) retirement savings

Wellness program

Job summary

Community Health is a primary care network serving eight locations in Rutland and southern Addison counties. The Triage Nurse will assess symptoms, provide clinical advice, and document all triage actions in the EHR.

The role requires graduation from an accredited RN program and a current Vermont RN license, with about one year of nursing experience preferred, ideally in an office setting. Opportunities to collaborate with the care team and support patient education are emphasized.

Qualifications

• Graduate of an accredited RN school of nursing program.
• Vermont State Nursing License current.
• 1 year of professional nursing experience preferred, office setting.
• Knowledge of medications, patient education, diagnostic and treatment procedures.

Responsibilities

• Assess patient symptoms via phone, in person, and telehealth.
• Provide evidence-based clinical advice and guidance to patients.
• Document triage actions in the electronic health record (EHR).
• Coordinate care with healthcare providers and clinics.
• Recognize and respond to emergencies; activate EMS when needed.
• Educate patients on preventive measures and health promotion.

Skills

Patient assessment

Nursing knowledge

Communication

Documentation

Education

RN degree / Nursing diploma

Tools

EHR system

Clear Triage

Job description

COMMUNITY HEALTH:

Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.

ABOUT THE ROLE:

The Triage Nurse plays a critical role in ensuring the efficient and effective management of patient care in Community Health. This position involves assessing and prioritizing patient needs, providing timely and appropriate clinical advice, and facilitating communication between patients and providers/teams. The Triage Nurse is a key member of the healthcare team, contributing to the delivery of high-quality patient-centered care

FUNCTIONS OF THE POSITION:

• Patient Assessment:
  • Conduct thorough and accurate assessments of patients' symptoms, complaints, and medical history over the phone, in person and telehealth encounters.
  • Utilize critical thinking skills to triage patients based on the urgency and severity of their condition.

• Medical Advice and Guidance:
  • Provide evidence-based clinical advice and guidance to patients, including self-care instructions, medication recommendations, and when to seek immediate medical attention. Utilizes Clear Triage as a resource to ensure that appropriate questions are being asked to fully assess the patient’s needs
  • Collaborate with healthcare providers to ensure the delivery of appropriate care based on established protocols.

• Communication and Documentation:
  • Communicate effectively with patients, their families, and healthcare team members.
  • Document all triage activities, including patient assessments, recommendations, and follow-up actions, in the electronic health record (EHR) system.
  • Assigns a triage rating based on observations and available information.

• Coordination of Care:
  • Collaborate with healthcare providers and other members of the healthcare team to schedule appointments, order necessary tests, labs, referrals and coordinate follow-up care.
  • Facilitate communication between patients and specialty clinics or other healthcare facilities as needed.

• Emergency Situations:
  • Recognize and respond appropriately to emergency situations, providing clear and concise instructions to patients while activating emergency services when necessary.
  • Collaborate with emergency medical services and coordinate the transfer of patients to the appropriate level of care.

• Patient Education:
  • Educate patients on preventive measures, chronic disease management, and health promotion.
  • Provide resources and information to empower patients to actively participate in their healthcare.

• Clinical Resource
  • Support to non-licensed staff providing guidance in the care or treatment of a patient in the office -including rapid responses; vaccine or medication validation; and any other clinically related question

SKILLS REQUIRED FOR SUCCESS:

• Graduate of an accredited RN school of nursing program.
• Maintains current Vermont State License.
• Documented medical experience with full knowledge of medications and their effects, patient education examination, diagnostic and treatment procedures.
• One year of professional nursing experience preferred, preferably in an office setting.

HOW WE SUPPORT YOU:

• Work Life Balance
• Generous Time Off
• Medical, dental, and vision insurance.
• Health savings account option.
• Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
• Comprehensive Wellness Program.

#Communityhealthjobs