Triage Nurse (RN)

Annapolis Pediatrics; Annapolis (MD); Remote; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health Savings Account (HSA)

Paid Time Off

Paid Holidays (7)

401k Retirement Plan w/ Match & Profit

Life & AD&D Insurance (Employer Paid)

Short-Term Disability (Employer Paid)

Voluntary Supplemental Insurance

Voluntary Benefits (Identity Theft,Pet

Pet Insurance

Themed Office Days

Community Outreach

Job summary

Annapolis Pediatrics is seeking a Telephone Triage Nurse (RN) to provide telephone advice and care for a fast-paced pediatric office. This remote Maryland-based position requires an active Maryland RN license and is 32 hours per week with up to two weekend days per month.

Schedule includes various shifts from 8:30am–5:30pm, 11:00am–8:00pm, or 8:00am–5:00pm. Required are 1–2 years of pediatric nursing experience, Maryland RN license, BLS, strong clinical judgement, and excellent communication

Qualifications

• Active Maryland RN license is required.
• Current BLS certification is required.
• 1–2 years of pediatric nursing experience.
• Astute clinical and nursing judgement for telephone assessment.
• Excellent communication and customer service skills.
• Basic EMR knowledge and MS Office proficiency.
• Detail-oriented, organized, able to multi-task in a fast-paced environment.

Responsibilities

• Provide clinical telephone advice and care.
• Educate patients and families over the phone.
• Deliver high-quality care and support to the pediatric families served.
• Utilize EMR and web-based platforms to document interactions.

Skills

Communication skills

Customer service

Multitasking

Team player

Independent work

Education

Maryland RN license

BLS certification

Tools

EMR software

MS Office

Web-based platforms

Job description

For over 70 years Annapolis Pediatrics has provided superior healthcare to the infants, children, adolescents, and young adults in the Annapolis area and surrounding communities. We commonly care for the children of former patients and are proud of the outstanding level of continuity of care Annapolis Pediatrics provides.

Duties and Responsibilities

We are seeking a Telephone Triage Nurse (RN) responsible for providing telephone advice and care for a fast-paced pediatric office. The Telephone Triage Nurse is responsible for knowing and supporting the practice by providing clinical phone advice, patient education, and high-quality care to the families they serve. This is a remote position available to nurses in Maryland with an active Maryland RN license.

Work Schedule

Full-time: 32 hours per week and up to 2 additional weekend days (Saturdays or Sundays) per month.

• Monday-Thursday: 8:30am-5:30pm or 11:00am-8:00pm
• Fridays: 8:00am-5:00pm

Experience and Qualifications

• Certifications Required:
  • Registered Nurse with current licensure with the State Board of Nursing in Maryland.
  • Current BLS certification
  • 1-2 years of pediatric nursing experience
• Must have astute clinical and nursing judgement and ability to assess patients accurately via telephone conversation.
• Excellent communication and customer service skills required.
• Basic knowledge of using an electronic medical record (EMR) and proficient in MS Office software and Web-based platforms
• Display a positive and resourceful attitude.
• Detail-oriented, organized, able to set priorities and multi-task in a fast-paced environment.
• Must be a team player and be able to work independently with daily responsibilities

Benefits and Perks

• Health Savings Account (HSA)
• Paid Time Off
• Paid Holidays (7)
• 401k Retirement Plan w/ Match & Profit Sharing Eligibility
• Life & AD&D Insurance (Employer Paid)
• Short-Term Disability (Employer Paid)
• Voluntary Supplemental Insurance (Long-Term Disability, Add’l Life, Cancer, Accident Insurance, Critical Illness, & Hospital Confinement)
• Voluntary Benefits (Identity Theft Protection, Pet Insurance)
• Fun “Themed” Office Days
• Community Outreach events & initiatives

Compensation

The hourly rate for this position is $28.00 - $32.00 an hour. Hourly rate is dependent on years of professional experience, licenses, certifications, and similar experience to current employees in the position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Annapolis Pediatrics is an Equal Opportunity Employer.