Triage Nurse Nights - Compact State Licensed RN

CareSource; United States; On-site; USD 62,700 - 100,400; Full time

Job summary

CareSource is seeking a Registered Nurse for a night shift position that includes every other weekend and holiday. The role focuses on patient advocacy through assessment and education regarding healthcare options, with responsibilities including triaging various patient categories.

The ideal candidate must have an Associate’s degree in Nursing, with a preference for a Bachelor’s degree and three years’ clinical experience. This role offers a competitive hourly compensation range of $62,700 to $100,400 plus performance bonuses.

Qualifications

• 3 years of progressive clinical experience as an RN required.
• Triage, Emergency Nursing, Critical Care or acute care experience preferred.
• Behavioral Health experience preferred.

Responsibilities

• Utilize assessment skills for triage of diverse patient populations.
• Educate patients about health conditions and treatment options.
• Provide information about healthcare benefits and resources.

Skills

Strong computer skills

Strong clinical assessment skills

Strong communication skills

Ability to work independently

Attention to detail

Critical listening and thinking skills

Decision making/problem solving skills

Customer service oriented

Education

Associate’s degree in Nursing

Bachelor’s degree in Nursing

Job description

Job Summary

*Nights - every other weekend, every other holiday* *Shift differential*

Essential Functions

• Utilize assessment skills and evidence-based triage guidelines for triage of healthy, as well as acutely or chronically ill or injured members, including pediatric, adult, maternity, and geriatric members.
• Utilize provided training, skills and evidence-based triage guidelines to assess and assist members experiencing behavioral health challenges and crises.
• Function as patient advocate by facilitating accessibility to healthcare and providing linkage to other CareSource departments.
• Educate patients about their health conditions, treatment options, and preventive care measures.
• Assess health status and direct members to the most appropriate level of care.
• Utilize critical reasoning in clinical decision-making.
• Inform callers of preventative healthcare measures due.
• Identify and refer appropriate members for Care Management.
• Provide information about benefits, services and programs that allows members to maximize healthcare resources, as needed.
• Manage telephone interactions with compassion and respect for cultural, educational and psychosocial differences of individuals.
• Manage crisis situations effectively, providing appropriate resources and referrals to callers in distress.
• Utilize multiple computer applications to document all information in an accurate manner.
• Practice in compliance with AAACN, URAC and NCQA standards and regulatory requirements.
• Keep abreast of trends in healthcare delivery and managed care.
• Participate in departmental activities such as quality audits, preceptorship/training as needed.
• Maintain and contribute to a collaborative professional and ethical work environment.
• Provide support during times of emergent or critical staffing needs.
• Perform any other job related duties as requested.

Education and Experience

• Associate’s degree in Nursing required.
• Bachelor’s degree in Nursing preferred.
• Three (3) years progressive clinical experience as an RN required.
• Triage, Emergency Nursing, Critical Care, or acute care experience within the past 3 years is strongly preferred.
• Behavioral Health experience preferred.
• Telephone Triage in a call center setting preferred.

Competencies, Knowledge and Skills

• Strong computer skills.
• Strong clinical assessment skills.
• Strong communication skills.
• Ability to work independently and within a team environment.
• Attention to detail.
• Critical listening and thinking skills.
• Decision making/problem solving skills.
• Proper phone etiquette.
• Customer service oriented.
• Broad base of clinical knowledge.
• Teaching skills.
• Ability to remain calm under pressure and in member life-threatening situations.
• Ability to apply multiple communicative skills while utilizing available tools and resources simultaneously.
• Exemplify CareSource’s Mission in our behavior and member interactions.

Licensure and Certification

• Current, unrestricted RN licensure in state of practice required.
• Multi‑state RN licensure preferred.
• Ability to obtain licensure by endorsement in non‑compact states when applicable.

Working Conditions

General office environment; may be required to sit or stand for extended periods of time. Travel is not typically required.

Compensation

Compensation Range: $62,700.00 - $100,400.00. Compensation Type (hourly/salary): Hourly. In addition to base compensation, you may qualify for a bonus tied to company and individual performance.

Additional Information

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time.

CareSource is an Equal Opportunity Employer.