Triage Nurse LPN/RN (Part Time/Days)

Penn Medicine; Pennsylvania; Hybrid; USD 52,000 - 78,000; Part time

Job summary

Penn Medicine is seeking a Triage Licensed Practical Nurse to provide support in patient care. The role includes telephonic triage, patient assessments, and coordination of care in a fast-paced environment. The ideal candidate should have a passion for quality patient service and be capable of handling multiple responsibilities autonomously.

Benefits

Sign-on bonus of up to $2,500

Comprehensive employee benefits programs

Prepaid tuition assistance

Qualifications

• Minimum 2 years of clinical experience in direct patient care.
• Experience in Family Medicine or emergency department preferred.
• Bilingual candidates are preferred.

Responsibilities

• Monitor and respond to triage calls via phone and EMR.
• Assess urgency of patient conditions and provide home care advice.
• Document patient interactions and ensure compliance with regulations.

Skills

Customer service skills

Clinical decision-making

Patient communication

Triaging skills

Education

Current licensure as a Licensed Practical Nurse or Registered Nurse

Healthcare BLS

Current CPR certification

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

LOCATION: East Petersburg, PA. Opportunity to work remotely after onsite onboarding and training for a minimum of 6 months and demonstration of proficiency in role

HOURS: Part Time (20 hours per week). Monday-Friday (8:30am-4:30pm).

SIGN ON BONUS: Up to $2,500, prorated based on FTE. 2-year commitment. External applicants only.

POSITION SUMMARY: This position will provide support to providers, staff and patients who fall under the auspices of the LGHP (Lancaster General Health Physicians) and/or partnering practices. Responsible for the telephonic/electronic intake, assessment, planning, coordination, and implementation of standardized protocols relating to patient symptoms and dispensation of medical advice. The triage nurse will assist with triage in the EMR inbasket and nurse telephone line, nurse case management, collaboration with clinical teams, clinicians, and other departments as necessary, and provide quality patient care in compliance with local, state, and federal regulations and accreditation standards. This patient-centered position delivers services with focus on customer service and symptom management. This nurse works with all primary care practices to assist with triage duties and related tasks.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Monitors and responds to triage calls in person, through the nurse phone line and/or via an EPIC inbasket.
• Talks directly to patients on the telephone and directs them to emergency rooms/urgent care centers, dispenses home care advice, or schedules appointments with health care clinicians during office hours.
• Determines urgency of seeing patient based on brief assessment and familiarity with patient’s condition and history.
• Uses computerized, evidence-based clinical decision-making including algorithms.
• Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to emergency departments immediately or arranges for an ambulance.
• Provides appropriate home health advice to patients who do not need to go directly to the emergency room, and schedules appointment with provider as necessary.
• Ensures accurate documentation for all conversations and treatments are recorded in patient’s electronic medical record.
• Arranges appointments for patients who do not need to go to the emergency room but need to see a physician. Consults with clinicians as needed.
• Provides generalized health information as appropriate when patients have questions, i.e. “Do I need a flu shot?”
• Serves as a clinical resource and professional role model for other nursing staff.
• Prioritizes work tasks and services and completes them in a timely manner.
• Assists in medical chart reviews and compiling data for audits and reports.
• Maintains accurate, clear and concise progress notes, problem lists, and medication lists.
• Provides patient education regarding disease processes, therapies, and healthful behaviors. Communicates appropriately and tactfully with all staff, patients, families, consultants, and community members in accordance with the Penn Medicine Experience Standards.
• Provides timely response to calls and patient/staff inquiries.
• Participates in staff, planning, in-service, and other meetings as needed.
  
  

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

• Other duties as assigned as related to triage workflows.
  
  

Job Requirements

MINIMUM REQUIRED QUALIFICATIONS:

• Current licensure as a Licensed Practical Nurse, or Registered Nurse, issued by the PA State Board of Nursing required.
• Healthcare BLS
• Minimum of Two (2) years of clinical experience in direct patient care within a Family Medicine office setting or minimum of Two (2) years' experience working in an emergency department.
• Current CPR certification
• Strong customer service skills
  
  

PREFERRED QUALIFICATIONS:

• Bilingual
• Computer skills and knowledge of word processing
• Demonstrated ability to work effectively in an independent environment.
  
  

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices

Referrals increase your chances of interviewing at Penn Medicine, University of Pennsylvania Health System by 2x

Sign in to set job alerts for “Triage Licensed Practical Nurse” roles.

Triage Licensed Practical Nurse LPN / RN (Full Time/Days)

Triage Licensed Practical Nurse LPN / RN (Full Time/Days)

Triage Licensed Practical Nurse LPN/RN (Part Time/Days)

Triage Licensed Practical Nurse LPN/RN (Part Time/Days)

LPN: Licensed Practical Nurse for Skilled Nursing Center

Full Time Home Health Access LPN Coordinator

Weekend Baylor Licensed Practical Nurse (LPN)

ER Registered Nurse (ER RN Full-time Days)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.