Triage Medical Assistant: Patient Care & Flow Pro

Pain Care, LLC; Fayetteville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Pain Care, LLC is seeking an Exclusive Clinical Medical Assistant (Triage Medical Assistant) to ensure efficient patient flow, room patients promptly, collect vitals, and document histories. You will support providers and back-office staff, ensuring patients are prepared for appointments with compassion and accuracy.

The role emphasizes timely communication of urgent patient concerns, adherence to HIPAA, and professional patient interactions in a clinical setting.

Qualifications

• High School Diploma or GED required, no prior experience necessary.
• CMA license preferred but not mandatory.
• Ability to perform in a high-stress, physically demanding environment.
• HIPAA confidentiality and infection control understanding.
• Proven customer service mindset with strong client relationships.
• Excellent verbal and written communication skills.
• Proficient manual dexterity with precise hand movements.
• Empathy towards patients and commitment to confidentiality.
• Willingness to travel as needed for the role.
• Basic proficiency in medical terminology and clinical procedures.

Responsibilities

• Conduct patient interviews to collect medical information and measure vitals, weight, and height.
• Set up and maintain treatment rooms, ensuring cleanliness and readiness for exams.
• Collect and log laboratory specimens following proper procedures.
• Present patient information to healthcare providers before examinations.
• Safeguard patient information by maintaining confidentiality and accurate coding.
• Facilitate smooth transitions from intake to examination rooms.
• Assist patients with fitting and adjusting back braces when prescribed.
• Perform other duties as required to support the clinical team.

Skills

Verbal communication

Written communication

Empathy

HIPAA knowledge

Travel willingness

Manual dexterity

Interpersonal skills

Teamwork

Education

High School Diploma or GED

CMA license (preferred but not mandatory)

Job description

Pain Care, LLC is seeking an Exclusive Clinical Medical Assistant (Triage Medical Assistant) to ensure efficient patient flow, room patients promptly, collect vitals, and document histories. You will support providers and back-office staff, ensuring patients are prepared for appointments with compassion and accuracy.

The role emphasizes timely communication of urgent patient concerns, adherence to HIPAA, and professional patient interactions in a clinical setting.