TREC - Administrative Assistant - Enforcement Division

Centralized Accounting and Payroll/Personnel System; Austin (TX); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A leading public agency seeks an Administrative Assistant for the Enforcement Division in Austin. The role involves complex administrative duties, such as supporting communication within the division, managing documentation, and engaging with the public. Ideal candidates will have strong organizational skills and experience in office environments.

Benefits

96 hours of accrued vacation per year

Free comprehensive medical insurance

Flexible work schedule

Free downtown parking

10+ paid holidays annually

Qualifications

• Three years general office experience.
• Experience with multi-line phones.

Responsibilities

• Provide administrative support to the TREC Enforcement Division.
• Prepare reports, correspondence, and documents.
• Manage complaint cases and update records.

Skills

Organizational Skills

Customer Service

Communication

Education

High School Diploma or Equivalent

Job description

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Job Description - TREC - Administrative Assistant - Enforcement Division (00050767)

Job Description

Organization

Primary Location

Primary Location

: Texas-Austin

Work Locations

: HEADQUARTERS (329-AUSTIN) 1700 CONGRESS AVE STE 400 Austin 78701

Job

Job

: Office and Administrative Support

Employee Status

Employee Status

: Regular

Schedule

Travel

Travel

: No

State Job Code : U0154

Salary Admin Plan : N/A

Grade : 00

Salary (Pay Basis)

Salary (Pay Basis)

: 3,583.33 - 3,750.00 ( Monthly )

Number of Openings

Number of Openings

: 1

Overtime Status

Overtime Status

: Non-exempt

Job Posting

Closing Date

Closing Date : Ongoing

Description

JOB VACANCY ANNOUNCEMENT

Administrative Assistant

TREC Enforcement Division

Job Posting Number:

2506-11-ENF

Monthly Salary:

$3,583.33 - $3,750.00

State Classification:

Class No./ Group:

U0154 / EE00

Location :

Austin, Texas

FLSA Status:

Non-Exempt

Work Week:

Monday-Friday, 40 hours/week

(Flexible work schedule / Hybrid telecommuting)

Travel:

None

Benefits of Working at TREC /TALCB

•Hybrid telecommuting

•96 hours of accrued vacation a year

•96 hours of accrued sick leave a year

•10+ paid holidays every year

•Free downtown parking

•Free comprehensive medical insurance for full-time employees, and the state pays 50% of premium cost for dependents

Job Summary:

The Administrative Assistant reports to the Director of Enforcement and performs complex (journey-level) administrative support work. Work involves providing internal administrative support including disseminating information, assisting with maintaining filing systems, and preparing and editing reports and documents. Performs general office duties such as answering phones and responding to inquiries. Work involves providing overall administrative support to the TREC Enforcement Division.

Job Duties:

• Acts as primary communications and message center for Enforcement Division.

• Open and close complaint cases and update case records for assigned regions in computer database.

• Initial processing of incoming Application, Background, and Fitness Determination cases.

• Scan, email, and copy documents and maintain paperless files.

• Prepare batches, memos, reports, and other documents as assigned.

• Prepare drafts and finalize correspondence for attorneys and legal assistants.

• Route correspondence, faxes, and files.

• Work as a team member within the support staff.

• Performs other tasks as assigned

Qualifications

Minimum Qualifications:

• Graduation from a standard senior high school or equivalent

• Three (3) years of general office experience including, but not limited to, the use of standard office equipment including a computer and scanner.

• Experience answering multi-line phones and providing customer service.

Preferred Qualifications:

• Experience working with the public.

• Knowledge of The Real Estate License Act and the Rules of the Texas Real Estate Commission.

• Experience in state government.

• Experience working with a paperless filing system.

• Experience in a legal environment.

• Work experience creating/revising forms.

Knowledge, Skills, and Abilities:

• Knowledge of office practices and administrative procedures.

• Skill in the use of standard office equipment and software.

• Excellent organizational skills.

• Ability to communicate professionally with the public both verbally and in writing.

• Ability to perform data entry and data retrieval on the computer database.

• Ability to perform complex word processing tasks and create and maintain spreadsheet applications.

• Ability to successfully function as a team member and work well with all levels of co-workers and customers.

• Ability to follow division operating procedures.

• Ability to work until 5:00 p.m.

Environmental & Physical Conditions:

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer.

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Applications will not be considered until all required documentation is received by TREC/TALCB.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 512-936-3604. Applications must be received by the closing date in order to be considered for this posting.

Additional Application Requirements:

If granted an interview, provide three professional references, and take a skills test at the time of the interview.

Candidate must be able to pass a criminal background history check to work in this position.

TREC/TALCB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants should communicate requests for disability-related accommodations during the application process to Human Resources.1-800-RELAY TX (for hearing impaired).

TREC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.

Applicants who possess a valid Texas Real Estate License will be required to place their license in an “Inactive” status.

Only applicants interviewed will be notified of their selection or non-selection.Resumes will not be accepted in place of a completed application.