Treats- Shop Manager

KITH; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading lifestyle brand seeks a Shop Manager for their Treats shop in Dallas. In this role, you will manage daily operations, lead a team of Counter Associates, and ensure exceptional customer service. Candidates should possess strong leadership skills, a valid food handlers certification, and a background in food and beverage management.

Qualifications

• 2-3 years in a customer-facing managerial role.
• Experience in the Food & Beverage industry.
• Familiarity with industrial kitchen equipment.

Responsibilities

• Oversee daily operations of the Treats shop.
• Manage and train staff to achieve performance standards.
• Ensure compliance with food safety requirements.

Skills

Communication

Multitasking

Delegation

Business Math

Education

Valid Food Handlers Certification or equivalent

Job description

The Kith- Treats Shop Manager plans and oversees the daily operations of their assigned Treats shop. Consistently lead and manage a team of Counter Associates to improve customer service, by ensuring the customer’s needs are met and any complaints are resolved in a timely manner. The Shop Manager will be expected to maintain a high standard in their shop by focusing on team training & development, operational efficiencies and maximizing sales and profitability. The Shop Manager is responsible for partnering with the appropriate HQ partners on the following: inventory, staffing, and overall business matters.

RESPONSIBILITIES

Primary Responsibilities:

Communicate daily objectives with the staff and adjust accordingly to business needs.

Ensure the team’s performance, appearance, and attendance meet the company’s standards.

Reconcile daily, weekly, and monthly sales as well as overall commission.

Complete and audit supply orders as the business requires.

Perform daily banking tasks.

Oversee the accuracy of all deliveries and communicate and resolve any discrepancies found.

Audit all storage to ensure compliance with any Food & Safety requirements.

Continuously audit overall cleanliness and hygienic standards of store front, food prep, and storage areas as required by the Department of Health.

Train and develop the staff to meet all Kith and Kith- Treats standards.

Accurately forecast business trends to ensure proper staffing and scheduling is in place.

Recruit and hire staff as needed, in partnership with HR and other appropriate HQ business partners.

Process store/shop payroll as required by the company.

Oversee the Shop’s housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard food & beverage operations.

Continuously communicate with HQ business partners. This includes but is not limited to; Human Resources, Marketing, Operations, Accounting/Payroll, Store Design and Ownership

Oversee and assist with housekeeping responsibilities, which include but not limited to, dusting, sweeping, collecting trash, and other tasks traditionally associated with standard food & beverage operations.

Special Projects/Tasks:

On rare occasions travel to support other stores or HQ, as required by the business.

Oversee the preparation and execution of any in-store events.

REQUIREMENTS

Availability:

Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.

Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Licenses/Certificates:

Valid Food Handlers Certification or equivalent is required.

Experience:

2-3 years in a customer-facing managerial role

2+ years in the Food & Beverage industry

1+ years using industrial kitchen equipment

1+ years in a retail/apparel operations role is a plus

1+ years managing a sales/commission driven team is a plus

Skills/Abilities:

Comprehensive computer skills and experience with Google Suites

Efficient multitasker and delegator

Ability to perform business math and accounting

Ability to lift and move 30lbs.

Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.

Ability to stand and walk for prolonged periods of time.

WHO YOU ARE

Professional Characteristics:

Efficient and effective communicator

Organized

Comfortable with following up and holding themselves and others accountable

Personal Characteristics:

Responsible and reliable

A people-person

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address.Please note that any correspondence from an alternative email domain, or offering remote or hybrid work, is fraudulent.

About Us

Established in 2011, Kith is a leading lifestyle brand and progressive retail concept that’s celebrated globally for its ability to tell stories, evoke nostalgia and connect product to the passion it’s woven with. Now in its eleventh year of business, Kith has in-house apparel lines for men, women and children, an ice cream parlor in every flagship, a full-service restaurant and a retail footprint in three continents.
Born and raised in Queens, New York, Kith Founder Ronnie Fieg rose the ranks from 13-year-old stock boy at footwear franchise David Z. to the company’s chief buyer, earning him a profound understanding of the retail landscape and a network of powerful brand relationships. As the brand’s CEO and Creative Director, Fieg is known for his ability to create premium products and deliver unparalleled experiences, with a personal philosophy of giving the consumer more than what they pay for. Using Kith as a vehicle, Fieg has applied his signature lens to an impressive list of collaborators, including Coca-Cola, Nike, Versace, BMW and many others.