Treatment Services Coordinator

New Season; Manchester (NH); On-site; USD 70,000 - 90,000; Full time

Job summary

New Season Treatment Centers seeks a Clinic Manager to oversee daily clinical operations, ensure regulatory compliance, and improve the quality of care for patients with Opioid Use Disorder. You will work with leadership to develop counseling skills and supervise clinical staff, maintaining documentation and supporting accreditation initiatives.

Ideal candidates have at least two years of management experience, a related bachelor’s degree, and knowledge of HIPAA/42 CFR Part 2.

Qualifications

• Bachelor's degree required; licensure/certification per state requirements.
• Minimum 2 years of management experience.
• Minimum 1 year of experience in substance abuse or related field.
• Strong communication, organizational and leadership abilities.

Responsibilities

• Ensure compliance with local, state, federal and company rules within clinic budget.
• Provide clinical supervision to staff and maintain documentation.
• Support accreditation efforts and prepare for surveys/inspections.
• Foster community relations and ensure patient care quality.

Skills

Verbal communication

Organization

Leadership

Time management

Education

Bachelor's Degree in related field

Master's Degree preferred

State licensure/certification as required

Job description

Description

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary

Oversee the daily duties of clinicians to ensure compliance with local, state, and Federal Regulations, as well as CMG, LP policy and procedures. Work collaboratively with leadership to promote the development of counseling skills and quality of care for patients.

Essential Functions

• Ensure compliance with all Local, State, Federal, and Colonial Management Group, LP rules, and regulations and to do so within the allocated budget for the clinic
• Keep Colonial Management Group, LP informed, through the Program Director or Regional Director, of any significant treatment events which occur in their respective area and make prudent recommendations to address the same.
• Provide or assist with quarterly quality assurance program reviews.
• Assist in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
• Provide reports as requested.
• Provide clinical supervision to clinical staff as required.
• Reviews, signs, and dates all appropriate documentation required.

• Documents patient progress through counseling and interaction through groups.
• Reports patient abuse, neglect, and exploitation as required.
• Assists in monitoring all patient activities on center premises.
• Actively participates in community relations activities as directed and authorized.
• Ensures the reading and understanding of the Policy and Procedures Manual.
• Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
• Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
• Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy, and any other agency site visits as dictated by the state laws or regulations.
• Participates in all staff meetings
• Ensures compliance with local, State, Federal, and Colonial Management Group, LP rules, regulations and policies.
• Always acts in the best interests of the program and company; honors, supports, and protects the propriety data and rights of the company.
• Performs other tasks as assigned.

Other Responsibilities

• Minnesota Staff Only: Responsible for completing Freedom From Chemical Use Form

Supervisory Responsibilities

(Scope of the person's authority, including a list of jobs that report to this job).

Provides Clinical Supervision

Essential Qualifications

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Licensure/Certification

Bachelor's Degree in a related field and licensure and/or certification as needed per individual state requirements. Master's Degree in a related field preferred.

Required Knowledge

Understanding of Opioid Addiction and Medicated, Assisted Treatment services. Knowledge of general counseling practices, Federal Confidentiality Law, HIPAA, and privacy practices. Must be computer literate with basic knowledge of Microsoft Excel and Google products.

Experience Preferred

Minimum of two (2) years of management experience. Minimum of one (1) years experience in substance abuse or related field

Skill and Ability

Must possess excellent verbal and communication skills with the ability to multitask. Demonstrate organizational skills and attention to detail. Proven leadership and time management skills. Must be reliable.

Physical Demands/Work Environment

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Finger Dexterity

Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.

Talking

Ability to communicate with patients and fellow employees.

Hearing

Ability to hear normal conversations and receive ordinary information.

Vision

Average, ordinary, visual acuity necessary to observe patients and work on the computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.

Physical Strength

Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking, and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally.

Working Conditions

(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

• Ability to operate in an open work area with moderate everyday noise.

Mental Activities

(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Reasoning Ability

Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.

Mathematics Ability

Basic math skills required.

Language Ability

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, employees, patients and the general public.

Job or State Requirements

MLADC or LADC w/ LCS in NH