Treatment Coordinator PT

Bright Direction Dental LLC.; Illinois; On-site; USD 60,000 - 80,000; Part time

Job summary

A leading dental care provider is seeking a compassionate PT Treatment Coordinator to manage front desk operations and enhance patient experiences. This role involves scheduling, patient interactions, and administrative tasks to ensure efficient workflow. Join a dedicated team committed to excellent customer service and patient care.

Benefits

Paid time off

Holiday pay

401(k) retirement savings plan with company match

Qualifications

• Proven experience in a front desk or administrative role, preferably in a dental office.
• Knowledge of dental terminology, procedures, and insurance processes.
• Strong organizational and multitasking abilities.

Responsibilities

• Oversee and coordinate front desk activities and assist other areas as needed.
• Schedule appointments and maintain the appointment calendar.
• Verify patient information and insurance details.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Dental office software

Job description

Description
St. Charles Dental Care is looking to add an experienced and compassionate PTTreatment Coordinatorto their amazing team of experts! ThisTreatment Coordinatorwill be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk.

Schedule:

• Mon 11:30AM - 7:00PM
• Wed 9:00AM - 5:00PM
• 2 Saturdays a month 7:00AM- 1:00pm

Compensation:

• $21 - $23 per hour based on experience

All employees—both full-time and part-time—are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match.

We are committed to providing valuable benefits to meet the diverse needs of our team.

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Answer phone calls and address inquiries or direct them to the appropriate department.
• Verify patient information and insurance details.

Appointment Management:

• Coordinate and schedule appointments based on dentist availability.
• Send appointment reminders to patients.
• Handle appointment cancellations and rescheduling.
• Ensures re-care is being booked.
• Follows up with patients on unscheduled treatment plans.

Administrative Tasks:

• Maintain accurate patient records and update information as needed.
• Handle patient registration and check-in/check-out processes.
• Process and verify insurance information.
• Collect and record payments for services rendered.
• Oversees and participates in collections of aged receivables.

Team Coordination:

• Coordinate with dental assistants and other staff to ensure seamless patient care.

Problem Resolution:

• Address patient concerns and resolve issues related to appointments, billing, or service.
• Collaborate with dental professionals to handle patient complaints effectively.

QUALIFICATIONS

• Proven experience in a front desk or administrative role, preferably in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.
• High school diploma or equivalent

PHYSICAL REQUIREMENTS

• Must be able to lift up to 15-30 pounds at time.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.

Salary Description
$21-23 per hour