Treatment Coordinator: East Haven, CT

Dr Dental; East Haven (CT); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match

Aflac

Paid time off

Job summary

Dr Dental in East Haven, CT is seeking a Dental Treatment Coordinator who will present treatment plans and manage office operations. The ideal candidate has sales experience and familiarity with Dentrix, plus dental industry background.

The role runs Monday–Friday, 9–5, with benefits and a focus on patient care and insurance education. Pay ranges from $22 to $28 per hour based on experience, with a performance bonus opportunity.

Qualifications

• Experience in sales and customer-facing roles.
• Dental industry experience.
• Experience with Dentrix software.

Responsibilities

• Conduct consultations to secure patient consent for care and document treatment plans.
• Coordinate with Doctors to optimize patient scheduling and streamline workflow.
• Educate patients on insurance benefits and affordable options; assist in arranging payments.
• Provide administrative support including schedule audits and patient checkout.

Skills

Sales experience

Dental experience

Management

Spanish

Tools

Dentrix

Job description

Dental office currently looking for a Dental Treatment Coordinator for our East Haven, CT office. The Office Manager will have a main focus on presenting Treatment Plans alongside other Management duties. The best candidate for this position must have experience in sales! Must have experience working with Dentrix and previous dental experience.

Pay: $22-$28 based on experience + performance bonus
Schedule:MON-FRI 9-5
Responsibilities:

• Consultations – Accept hand-off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; review the Patient Verification Form for existing patients; execute patient consults to ensure patients understand Doctor's prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using the company operational system.
• Business Operations – working with Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor's scheduling preferences; partner with the organization's practice support center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments.
• Patient Advocacy – Educate patients regarding insurance benefits and affordable payment options including third-party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor's prescribed treatment plan; uncover and address patient's barriers for completing treatment; alert the Doctor when patient has clinical questions; follow-up with patients during subsequent visits to schedule open treatment.
• Administrative Support – Assist in maintaining schedule audits; monitor and take action on credit and AR reports; assist with IVF completion and patient checkout.

Company Benefits include: Medical, Dental, Vision, 401k match, Aflac, and more.

Job Types: Full-time, Contract

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Management: 1 year (Required)
• Dental: 1 year (Required)
• treatment planning: 2 years (Required)
• Dentrix: 1 year (Required)

Language:

• Spanish (Required)